10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
640 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 202024

Encore

  • miles
my car engine did not shut off i had to call on star to assist turn off my engine. there is problem with ANTI theft system and cruise control. i had to press cruise button numberous time to shut it off. on start customer advice me to take it to dealer to take look. they did on board diagnosit test they found these code

- Los Angeles, CA, USA

problem #4

Feb 062024

Encore

  • miles
My radar to let me know i was going to hit something didn't go offer. It has never failed before and has been overactive actually which I appreciated before. I was doing 60 with my paraplegic wife (luckily not our 5 year old as well though) in the right lane because it's safer to go slower and be there. I was distracted by a strange machine being transported on a truck to my left. This was my fault. I hear the ultimate responsibility and the majority if not all of it. I saw the road construction trucks 400 feet ahead of me at most. Maybe less than 300 and luckily no one was to my right the truck distracting me was ahead so I had room to avoid hitting the construction truck with the sign saying move over. It was doing maybe 15. I almost killed my wife. It was my fault but still the $3000 safety package failed. Almost catastrophically.

- St Louis, MO, USA

problem #3

Sep 272022

Encore

  • miles
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.

- Monroe Township, NJ, USA

problem #2

May 112022

Encore 4-cyl

  • miles
This auto has 34,000 on it. The problem is sudden acceleration. This would be the third time this happen for this auto. If there are any questions that you might have my email address is [XXX]. Best Regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Mentor, OH, USA

problem #1

Jun 082020

Encore 4-cyl

  • 3,200 miles
Pulling into a parking spot and the car took over and was speeding and hit the concrete pole, air bags went off the car was totaled.

- Henderson, NV, USA