10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 22,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving down the road the vehicle turns itself off. Headlights go off and there is no control of the vehicle. Sometimes the vehicle will crank itself without touching the start button. Sometimes several times before it will remain on long enough to start driving again. It is very dangerous to drive because you have no control over the vehicle at the time of engine shutdown. It doesn't matter if it is highway speeds or in town. Tonight it took over 2 hours to travel a normal 20 minute drive. It all started 27 Feb 21 and today (28 Feb 21) it is progressively getting worse. Most of the times that it happens a bell will ding 4 times and right after the bell chimes the engine immediately shuts off. All lights extinguish, it loses steering control and brakes are minimized.
- El Paso, TX, USA
There's condensation in both tail lights every single morning. This is a 2019 vehicle that I've owned for only 4 months. No other car I've seen has this condensation. I took it to the dealership and they said the heat of the break lights should burn up the condensation.
- San Francisco, CA, USA
2019 Buick Encore sport touring with automatic headlight control. The issue is an annoying sensor for the headlights. The vehicle has led drl's and thus believe that the headlights should not be activated until dusk at the earliest. However on this vehicle the sensor with activate the headlights in full noon sun-while at other times can travel through a dark tunnel and they will not avtivate untill you exit and enter daylight once again. Have had times where the headlights are on then pull into my home garage (not well lit) and have the headlights go off. Have reported this to the dealer, they state they have contacted GM and this is a normal characteristic of auto headlights. I questioned the dealer if the auto headlight sensor sensitivity could be changed or adjusted...they stated no. Do not believe this is a normal characteristic and will ultimately require me to replace headlight bulbs much sooner than normal.
- Spokane, WA, USA
- Brooklyn, NY, USA