10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
25,983 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Dec 252024

Encore

  • 110,000 miles
The contact owns a 2019 Buick Encore. The contact stated that while driving at 20-25 MPH, the vehicle was suddenly rear-ended when the other vehicle failed to stop at a stop sign. As a result, the vehicle spun around and hit the curb, and a stop sign where it came to a stop. The driver-side and passenger-side air bags did not deploy. After the impact, the contact received a notice on her phone that there was a problem with the air bag. The vehicle failed to restart after the crash. The contact went to the Urgent care clinic and was transported to the Hospital via ambulance. The contact suffered injuries to her neck. The contact's passenger was injured and waiting for a medical diagnosis. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

- Chicago, IL, USA

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problem #5

Feb 222024

Encore

  • miles
Recall 20V668000 Recall 18V774000

- New Braunfels, TX, USA

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problem #4

Jan 032023

Encore

  • miles
For no apparent reason my air bag sensor light comes on intermittently while driving.

- Elkhart, IN, USA

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problem #3

Feb 222021

Encore

  • 30,000 miles
I am getting continuous emails saying that there has been an issue detected with my airbags. The airbag light will sporadically come on, and when someone is in the passenger seat the airbags do not always turn on.

- Mishawaka, IN, USA

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problem #2

Oct 092020

Encore

  • 12,700 miles
Oct 9th - I was coming home from work on October 9th after working a 12-hour shift. It was dark. I was going South on happy valley. I pulled up to a four-way stop on happy valley and victory road. I started to pull into the intersection. A girl traveling East to West didn't stop at her stop sign. When I got in the middle of the intersection, she hit me. The speed limit was 45 mph coming from her direction, but I do not know how fast she was traveling. She hit my car and it spun my car. I remember hitting my head 2 times on the side window and my body twice against the door. My airbags didn't deploy. My car faced the airport when it came to a stop and was facing West.

- Nampa, ID, USA

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problem #1

Jun 082020

Encore 4-cyl

  • 3,200 miles
Pulling into a parking spot and the car took over and was speeding and hit the concrete pole, air bags went off the car was totaled.

- Henderson, NV, USA

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