When I park the vehicle doesn-??t recognize that I switched my gear to park and it won-??t let me turn my vehicle off and when I have my foot on the brake it feels like sponginess

- Weslaco, TX, USA

For the past several months, my 2020 Buick Encore has been giving me a message to shift to park even though I placed my vehicle to park. This then does not allow my car to shut off, because it believes I am still in drive. I tried making an appointment with the dealership a month ago and their earliest availability was today, 12/10/2024. I took my Buick in, and they wrote me and stated that they figured out the issue and the shifter control would need to be replaced and was not covered under my powertrain warranty. I see this has been an issue on several Buicks and I even found the service notification Buick sent out for this specific issue. This is a definite safety issue since I cannot turn my vehicle off because it does not believe I am actually in park. This needs to be recalled for these vehicles since Buick is aware of the issue. I am getting the shifter control replaced, but due to it being a safety concern, it should be covered by Buick. Instead, this is being told to me that it is a $400 replacement part and not covered under Buick's warranty. I wanted to file a complaint so NHTSA can be aware of this issue.

- St. Louis, MO, USA

The dash shows an error message "Shift to park" whenever I put the car in park. This message last for about 10 minutes or more locking me in the car. The car does not shut off until the error is gone. I have to continue starting up the car, placing it in park, then cutting it off to see if the message is gone.

- Hollywood, FL, USA

Since the repair, the original claim no. 11619901. the checked off stuff no longer works. This lapse has occurred around sep. 20 to present day

- Warren, MI, USA

"Shift toPark"message is displayed on the dic shifter control leaver

- Weslaco, TX, USA

While driving this 2020 Buick Encore GX with around 7,000 miles on the odometer, the entire electrical/electronic system shut down. Windows were inoperative, the AC stopped, the radio failed, the flashers did not work, etc. The only things that worked were the engine and brakes. I have no idea if the brake lights worked. I was able to drive the car to the dealership - Van Buick GMC in Scottsdale, Arizona where the car is now sitting and awaiting their inspection. In the 95 degree temperature here in AZ, I thought that I would die as I could not open the doors. I have since learned that I could have opened the doors by pulling the door handle twice. No one ever educated me on this. There were no advance warnings prior to the failure. This car is a death trap. Please NHTSA help me.

- Phoenix, AZ, USA

Car has less than 30 (thirty) miles on it; garaged since purchase bc of pandemic; started occasionally; battery dead when I tried to go out last week; charged battery; died again; charged again; check engine light alerted onstar, who sent email stating problems w/engine & transmission system, possible issues w/fuel management system, emissions control, misfire condition... only 30 miles! new car! just drove home from dealership and parked it. Tried chatting w/Buick customer experience, but they cut me off 3 times over 2 hours, so I gave up that exercise in futility. Dealership is unpleasant; trying a different dealer. Googled recalls. This sounds like the emissions system recall on the 2021 Encore gx, but mine is a 2020. Why would a brand new, $38,000-car be so frighteningly unreliable? I traded in two cars and saved many years to buy this. I'm afraid to even drive it in for service. My dad was a patented engineer. I miss my dad.

- Washington, MI, USA

When I purchased this vehicle I noticed squeaking of brakes and problems eccentrically with wipers and back gate light open close light, reported to texian dealer and nothing was done, car of course in motion and moving. Later after complain of problems texan dealer responded to deaf ears, I told them I did not want this vehicle and they would do nothing and never did. I went to another dealer(demontrond Buick) and bk customer service listened to the issues and put new brakes in car, it stills squeaks but not as much as before. Car was worked on but at least they tried to find and fix problems. The wipers intermittent never worked and they got them to work but only wipe after about 35 to 55 seconds after turned on and even in driving, the lift gate still at times does not work, the car is a lemon, very disapponted and someone should do something to this vehichle and warn people esp about the brakes, could cause someone to have a crash and be killed.

- Spring, TX, USA

I purchased this vehicle 9/25/2020. Recall NHTSA# 20V588 issued 9/24/2020. I was not contacted by dealership who sold vehicle until 9/29/2020. There was an active recall on vehicle. Recall status: Incomplete remedy not yet avalable.

- Virginia Beach, VA, USA