10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #3

Nov 202023

Encore GX

  • miles
I bought my car, new, on 10/1/ 2023. The middle of November i noticed the headlights randomly dimming. On 12/3/23 I to the dealership to have them looked at. I was told there was nothing wrong but make an appt. they had my car 3 times in less than 2 months. I repeatedly told them my headlights were dimming and or going off. On Jan 13 after taking my daughter to the airport my headlights went off as i was merging on to hiway at 6:30vam. at that point i filed a complaint with GM.. They won't do anything because the dealer said the lights function'. I have not driven my car after dark Jan 113. I am terrified that it will happen again. I keep having more things go wrong. display, collision, lane assist. i have picture of some of the incidents. I HAVE ALL LOT OF DOCUMETATI0N AND PICTURES HOWEVER I GET MESSAGES THE FILES ARE TO BIG EVEN WITH A FILE WITH 6 PIECES OF PAPER.

- Nixa, MO, USA

problem #2

Apr 012023

Encore GX

  • miles
Vehicle chrome trim on the inside dash blinds driver between 12:00 PM - 2:00 PM. The bright chrome is blinding and becomes a safety issue while driving. The design and placement of the chrome is burns my eyes while driving. Perhaps not using chrome on the interior when sending vehicles to places where it is sunny 95% of the time would prevent safety issues with visibility.

- Tempe, AZ, USA

problem #1

Feb 212023

Encore GX

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request? I reported that my display screen would often appear corrupted when navigating. The screen will either go blank or appear grainy, preventing me from accessing the navigation or music features. Restarting my phone or turning off the display does not help. I missed a turn on a highway with heavy traffic en route to the airport most recently and it is increasingly stressful dealing with it. At another instance, my brights would come on randomly. I turned the lights off and on, which was dangerous, which did not even work. I am concerned that this may happen again, which will put the safety of myself and others at risk. I have a video of the incident where the brights kept going off and on without my control, but I am unable to upload them. I brought it to my dealership and they returned the next day saying there is nothing they can do and to bring it in when it occurs next. I live 40 minutes from the dealership and don't really have time to stop what I'm doing when the computer glitches, usually 40% of the time. In addition, I reported it to my dealership and Buick customer care. I was told on January 30th that a supervisor would reach out regarding my case, but I have not heard back.

- Bronx , NY, USA