10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,493 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 04/15/16 updated 04/28/16/
- Bordentown, NJ, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/16
- Long Beach, CA, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Troy, MI, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) but the part was not available from the dealer for several months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was notified of the part not being available and was unable to provide a specific time frame to supply the part to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.
- Conway, NH, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that the low beam headlights were activated while driving various speeds and unexpectedly failed to illuminate. The high beams were activated in order to continue driving. The VIN was included in a recall for the exterior lighting; however, a temporary remedy was performed. The failure recurred three days after the recall repair. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 105,000.
- Topsfield, MA, USA
The contact owns a 2005 Buick Lacrosse. While driving at an unknown speed, both low beam headlamps failed to illuminate. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V755000 (exterior lighting). The part needed to repair the vehicle was unable. The manufacturer was not notified of the failure. The failure mileage was 80,374. VIN tool confirms parts not available.
- Graysville, OH, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that while driving at various speeds, there was an abnormal burning odor emitting from the vents. The vehicle was taken to a dealer where it was diagnosed that a wire was burning and was related to NHTSA campaign number: 14V755000 (exterior lighting). The remedy was unavailable to perform the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 93,000. VIN tool confirmed parts not available.
- Lakewood, NJ, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that the headlights seized without warning. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting, visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
- Indianapolis, IN, USA
Headlamps don't work at all
- Marshalltown, IA, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that the headlights failed to respond intermittently. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
- Hilo, HI, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mansfield, OH, USA
The contact owns a 2005 Buick Lacrosse. The contact received a notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chiefland, FL, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Phoenix, AZ, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Douglass, TX, USA
The contact owns a 2005 Buick Lacrosse. While driving approximately 55 mph, the headlights failed. The vehicle was taken to the dealer where it was diagnosed that the headlights switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.
- Mathis, WV, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that on several occasions, the low beam headlamps failed to illuminate. The contact stated that the failure recurred several times. The vehicle was included in NHTSA campaign number: 15V519000 (exterior lighting) however, the part to do the recall repair was unavailable. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 155,000. VIN tool confirms parts not available.
- Waterloo, IA, USA
2005 Buick Lacrosse. Consumer requests reimbursement for headlight recall notice.
- Warminster, PA, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Indianapolis, IN, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Narrows, VA, USA
- Macy, IN, USA