10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,493 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Had my daughter's 2005 Buick Lacrosse hdm replaced for the recall and 3 months later the low-beams went out again. I took the car back to the dealer and they said the recall was done and now I would have to pay. The hdm failed while my daughter was driving home at night.
- Sandy, UT, USA
Low beam headlights are out, also no daytime running lights. They go out at random, without warning. Replaced hdm module, did no help.
- Talladega, AL, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that the low beam headlamps failed to operate. The failure occurred without warning. The vehicle was repaired per NHTSA campaign number: 15V519000 (exterior lighting), but the failure recurred. The contact stated that the connector failed twice after having the recall repair performed. The manufacturer was notified of the failure. The failure mileage was 137,000.
- Bridgeport, CT, USA
The contact owns a 2005 Buick Lacrosse. While driving 45 mph, the low beam headlamps failed to operate. The contact received a notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unknown. Parts distribution disconnect.
- Marion, MI, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Great Falls, MT, USA
2005 Buick Lacrosse. Consumer writes in regards to replacement parts still on back order to repair head lamp driver module recall notice. The consumer stated the head lamp was finally replaced. Updated 09/22/16.
- Harwinton, CT, USA
The contact owns a 2005 Buick Lacrosse. The VIN was included in NHTSA campaign number: 14V755000 (exterior lighting). The notification indicated that the parts were available; however, the dealer indicated that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Seal Beach, CA, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that the low beam headlamps failed to operate without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 14V755000 (exterior lighting) and 15V319000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 105,000. Parts distribution disconnect.
- Sewickley, PA, USA
The contact owns a 2005 Buick Lacrosse. While driving approximately 5 mph, the headlights failed. The vehicle was taken to the dealer where it was diagnosed that the headlight module needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage and VIN were unknown.
- Chicago, IL, USA
Headlights are not coming on, I have to put the high beams on when I drive at night.
- Long Branch, NJ, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/20/16
- Okeechobee, FL, USA
The contact owns a 2005 Buick Lacrosse. The contact received a recall notification for NHTSA campaign number: 15V519000 (exterior lighting) and stated that the part needed to perform the recall repair was unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/31/2016 updated 06/09/16.
- Woodsfield, OH, USA
Re: NHTSA campaign 15V519000 (GM safety recall 14291). This problem results in failure of headlights. I received letter from GM in September 2015. It indicated that a permanent solution was not yet available. Today I checked with GM and they indicated the permanent solution is not yet available and furthermore they have no schedule for completion. Obviously, headlight failure is a significant safety concern (which has happened twice to me). For GM not to have developed a permanent solution, or apparently even a schedule for doing so, is extremely disappointing.
- Hyde Park, NY, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Milwaukee, WI, USA
The contact owns a 2005 Buick Lacrosse. The contact stated that while driving at a low speeds during night; the headlights became inoperable without warning. The vehicle was taken to dealer where it was diagnosed that the hdm and the headlights needed to be replaced. The vehicle was repaired but the failure recurred. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available. Updated 05/31/2016
- Las Vegas, NV, USA
The contact owns a 2005 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/29/16 the consumer stated the headlights were badly damaged and there was an odor inside the vehicle. Updated 08/02/16.
- Houston, TX, USA
The contact owns a 2005 Buick Lacrosse. While driving at various speeds, the headlamps failed to function intermittently. The vehicle was not taken to a dealer or diagnosed. The contact receive a notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Athens, AL, USA
The contact owns a 2005 Buick Lacrosse. The contact received a recall notification of NHTSA campaign number: 14V755000(exterior lighting); however, the remedy or part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chillicothe, IL, USA
The contact owns a 2005 Buick Lacrosse. While driving approximately 35 mph, the headlights suddenly shut off. Approximately 12 seconds later, the lights illuminated again. The next day, the contact received a recall notice for NHTSA campaign number: 14V75500 (visibility). The vehicle was taken to the dealer who installed a temporary remedy because the parts needed for the repair were not available. The manufacturer was notified of the failure. The failure mileage was not available.
- Signal Mountain, TN, USA
- Champaign, IL, USA