10.0
really awful- Crashes / Fires:
- 5 / 3
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 54,636 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2006 Buick Lacrosse. The contact stated that the vehicle stalled several times. While driving downhill in reverse, the failure caused the contact to crash the vehicle into a pole. The speed was unknown and there were no injuries. The manufacturer stated that the VIN was included in NHTSA campaign number: 14V355000 (electrical system); however, the parts needed for the repair were unavailable. The contact was placed on a waiting list. The failure mileage was 43,677.
- Hallowell, ME, USA
While traveling in the fast lane on the garden state parkway I hit a bump in the road, the auto shut off.with a concrete divider along side and autos approaching at high speed, my wife and daughter screaming I managed to get to the end of the divider were I could turn off the auto restarted on 1st try but very scary.
- Barnegat, NJ, USA
Traveling 40 mph on a four lane about to pass a truck. Motor stopped, power steering out, power brakes out, managed to coast across three lanes to shoulder to park. Walked 1/4 miles to store called a local garage. Car still would not start, towed to his garage. Checked gas, fuel pressure okay but no spark. Moved some connectors around the starting module and car started. Have not had any problems since, have the fear that I will be on a Chicago toll road and it will stop again.
- Normal, IL, USA
The dim light goes out when the harness starts to melt.
- Hudson, SD, USA
Automatic door locks work sporadically on all doors. They seem to lock when the car is in drive, but will not unlock when shifted to park or when you push the power unlock button. A related problem with the front and rear driver side door where the door will not open from inside or outside. Replaced the cable in the front driver side that was corroded, now experiencing the same problem with the rear driver side. I don't want to spend $200 to replace another cable. If I pound the inside of the door just right and in the right spot, I can get it to open. The lock mechanism is not opening all the doors - I have been stuck inside the car a couple of times where I needed to crawl out of the passenger side before I fixed the drivers door.
- Novi, MI, USA
While driving up a long incline on I-10 vehicle behaved as if the ignition had been turned off and key removed. Ie: engine off, no lights or accessories, no warning lights on dash. Traffic was heavy and my wife was fortunate to safely coast into shoulder. Incident recorded with Buick, have reference number.
- Oceanside, CA, USA
Driving at 45mph, smelled smoke from what appeared to be an electrical fire. Approximately 1/2 mile driving time, the engine and all power cut off. Got someone to help push the car off road when another person notice there was a fire coming from underneath the engine. Fire department was dispatched but engine was completely engulfed by the time they got there to put out the fire. Police and fire marshall determined fire came from electrical fuse box initially. Car was totaled by insurance.
- Houston, TX, USA
The contact owns a 2006 Buick Lacrosse. The contact stated that the head lights failed. The contact took the vehicle to the dealer where it was determined that the relay switch burned out the panel box. The failure mileage and current mileages were 121,000.
- Taunton, MA, USA
Coming home from the hospital on I-65, with my mother the low beam headlights suddenly went out we managed to pull over safely but shaken up. After a few minutes the lowbeams came back on. We have had recurring problems with this but never knew when to expect it to happen. We replaced the relay and solved the problem temporarily. The car now has 96000 miles and no low beams. If General Motors don't think this issue is severe enough to do a recall maybe they might respond to a class action lawsuit. Once I decide to sell this car it will be the last Buick I ever own.
- Prattville , AL, USA
I went to the parking garage after work, and had difficult getting into my vehicle. The remote did not work. When I put the key in the lock, it would turn but not unlock the door. After about 15 minutes, I finally got into my car. I picked my sister up and went to the restaurant. I was unable to get out of the car. I tried the remote, the inside release and pulling on the lock. I finally got it to release. Then I had problems closing the door. We got it shut but when we came back from the restaurant it was open. I dropped my sister off and drove the mile home, the door again would not open nor would the passenger door open. I am claustrophobic and became very upset. I went back to my sister's and got the door open. We left it ajar, and when I got home it still would not open. After about another 15 minutes, I finally got it to release. Then next day when my husband took the car over to the dealers, he could not get the door to open. He was able to get the passenger door open and climbed out that way. I can understand the electronics malfunctioning, but not the manual system. I really feel this is a safety hazard. I just got off the chat line with General Motors and received no satisfaction or resolution. It was $300 to have the driver door lock actuator replaced/repaired. I still have no explanation as to why the manual system did not work..
- Solon, OH, USA
Low beam headlights do not work. Lights worked fine, parked the car in the garage, lights stayed on delay mode and both were fine. Driving home the next night, several oncoming vehicles flashed lights, I pulled into a parking lot to check my lights... no low beam lights. Switched from auto to manual mode, still no low beam lights, high beam lights work fine. I have read that several others have this same problem. Nobody seems to have a solution. I do not feel I should need to pay the dealer to 'analyze the problem' and charge an outrageous price to fix this. This is a definite safety issue! updated 09/10/13
- Green Bay , WI, USA
While driving on a three lane highway, the 2006 Lacrosse engine stopped. I was able to cross two lanes and park on the shoulder. Towed to a mechanic and he spent 1/2 hour looking for problem. Tested and no codes. Moved the connection at the distributor module and the problem was solved. Tried to make it fail again by moving, unplug and plugging the connection. I drove home and it has not happened again.
- Normal, IL, USA
I have had problems with my ABS and traction control, I contacted GM on the matter and they told me they dont cover the braking system, I do consider this to be a safety hasserd, as my brake pedal jumps when I apply the brakes, id like to get satisfaction on this issue.
- Galion, OH, USA
I am an owner of a 2006 Buick Lacrosse cx, with approx. 47,000 miles. As I entered the underground parking garage, at work, Tuesday morning, I discovered I had no low beams. The high beams and parking lights both worked. I took the car to a very reputable dealer to diagnose. I was told that it was a good thing I got the car there when I did. (I could've had a fire under the hood)...the technician said that the fuse box, against the firewall, under the hood, had melted. This could have been a very dangerous situation, a.E., driving at 65 mph at night, a fire, etc...
- Pittsburgh, PA, USA
Dash message lighting blanks out sporadically or goes very dim during day light hours.
- Butler, PA, USA
Dash lights will not come on when starting the car. This happens on occasion (about 2 times per month). It is impossible to determine when this happens. The dash lights may come on from five minutes to an hour after the car is started. This mostly happens when the car is first started. On several occasions it has done out while driving. GM has offered a diagnoses of the problem but this would only be beneficial if they were off and stayed off when I would go to a dealer. I have tried this any the lights always come back on before I arrive. My neighbor has a Buick the same year as mine and his does the same thing. The dealer refuses to find the problem and says it is suppose to work that way. They are wrong on this problem. When the lights go out you can not see anything in the dash lighted area.
- Butler, PA, USA
The contact owns a 2006 Buick Lacrosse. While turning the vehicle at 10 mph, the headlights dimmed when the turn signals were engaged. The contact did not know if the rest of the exterior lights also failed. He waited approximately 15-20 seconds before the headlights illuminated again. He turned the vehicle again and the headlights failed. The contact pulled the vehicle over and waited once more for the lights to illuminate. Once the lights activated again, he drove all the way home without using his turn signals. He took the vehicle to the dealer and they attempted to repair the vehicle, but was unsuccessful. There had been no other occurrences since the recent failure. The current mileage was approximately 16,600 and failure mileage was approximately 16,400. Updated 07/09/08
- Springfield , IL, USA
- Flint, MI, USA