10.0
really awful- Crashes / Fires:
- 5 / 3
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 54,636 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Low-beam headlamps turned off while vehicle was running. High-beam lights still functional. While driving, my headlights would suddenly turn off without warning, and I'd have to use my high-beams. After a few seconds, they would come back on. This happened a few times, but now the low-beams don't come on at all. There is a recall for this issue, but my VIN isn't included for some reason.
- Richmond, VA, USA
Hello, my 2006 Buick Lacrosse regular beam headlights keeps going out due to the wiring getting hot for some reason. No aftermarket highlights or bulbs been added. The wiring is melting completely. You can see smoke coming from the headlight assembly. I'm also experiencing my entire dash goes out while driving for 2-seconds then comes back on, I'm not sure if the wiring that's shorting out from my low beam headlights after burning is causing this issue or not since the wires begins to touch after the wire covering is burned. I contacted Buick the manufacture, and they are giving me the run around asking me questions that doesn't even pertain to the issues at hand, like when was your last oil change? this issue with the headlights is highly dangerous and can cause a fire and prevent visibility for myself and others to see me at night, plush getting a ticket from the police for having no headlights. This should become a recall issue immediately. This is a major safety issue.
- Kannapolis, NC, USA
Recall in 2014 re: Ignition switch failure of more than one key on keyring in ignition. Weight would cause car to shutdown(turn off ignition) in a crash thus not allowing airbags to deploy. Recall started in 2014. Did not own the car until 2017. Was not aware of recall. Son was injured in crash of such vehicle on 2/16/19. Hit a telephone pole at approximately 60mph. Front nor side curtains did not deploy resulting in severe traumatic brain injury to brain stem. Was in coma for 6 days. 10 weeks in icu and rehab. Is impaired now effects walking, speech, adl skills, memory. Will need long term care.ws traveling G on a rural road, hit patch of black ice, O ercorrected and slid across road hitting utility pole at 60-70 mph.. needed to be extricated from vehicle, unconscious vicious, was wearing seatbelt. VIN not available.
- Rutland, MA, USA
The contact owns a 2006 Buick Lacrosse. The contact stated that the low beam, high beam, day time running lamps, and emergency/hazard lighting failed to function intermittently. The failure occurred more than twice. The contact was uncertain if the lights would operate properly during the evening hours. John jones auto group corydon (1735 gardner ln nw, corydon, in 47112, (812) 722-4146) indicated that the vehicle was not included in a manufacturer recall and had not scheduled an appointment to diagnose the failure and repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
- Palmyra, IN, USA
Driver's side door will not unlock and will not open. It will not unlock with the lock button or with the key. I have to climb over the passenger seat to enter and exit the vehicle. I looked the problem up online and found that many people have complained about this. It is a safety concern since I will not be able to get out of the car in an accident.
- Little Falls, NY, USA
Every time I get in the car the lights won't stay on. I change the bulbs and it still doing the same thing. The electrical system ignition is acting up to.
- Chicago, IL, USA
When car is off, the headlights come on randomly throughout the day and night. This is draining the battery and the car is unable to start. Car was purchased in 2016 and this has been happening randomly for 2 years.
- New Freedom, PA, USA
While driving at night, both headlights failed to illuminate. The area that I live is rural and back roads do not have street lights. While the brights were working, that also created a hazardous condition, as the brights could temporarily blind an oncoming driver, especially dangerous on narrow 2 lane roads. The car was taken to art moran Buick dealership and I paid over $300 to replace headlight module. I was told that GM only covered this from date of purchase to 12 years or 150,000 miles. This happened six months past that date. The car has 98,300 miles on it as of today. This is a definite safety hazard, and NHTSA should require a full recall. I have the recall letter from GM, as well as the paid bill for the repair from the Buick dealer. However, I am not a computer genious, so tell me how I can get these documents to you.
- West Bloomfield, MI, USA
The contact owns a 2006 Buick Lacrosse. The contact stated that the key was getting stuck in the ignition and was difficult to turn. In addition, the low beam headlights failed to function properly. The dealer (coggin Buick GMC in jacksonville, 7245 blanding blvd, jacksonville, fl 32244, (904) 638-1115) was notified. The dealer did not provide a specific remedy to diagnose the vehicle other than telling the contact to replace the bulb and, if the failure recurred, to bring the vehicle back to the dealer. The contact replaced the bulbs for the low beams, but the failure continued. The manufacturer was notified of the failure. The failure mileage was not available.
- Jacksonville, FL, USA
The contact owns a 2006 Buick Lacrosse. While driving various speeds, the contact had to pump the brake pedal several times in order for the vehicle to stop. The ABS and traction control warning indicators illuminated. Also, the instrument panel failed to remain illuminated in order for the contact to view necessary information while driving. In addition, the contact stated that the vehicle received the aftermarket seat covering indicated in NHTSA campaign number: 06V417000 (air bags). The vehicle was not included in the recall for the covering to be replaced despite the manufacturer assuring them it was the same material used. The contact took the vehicle to a certified mechanic who diagnosed that the hub needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle had not received a second repair for the ABS and instrument panel. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000.
- Mt Laurel, NJ, USA
Low beam headlights on both sides stopped functioning. High beams still work. Verified that bulbs and/or fuses were not the problem. Same issue as NHTSA recall 15V519000 GM recall 14291. Contacted GM who claimed my particular car was not included in recall. As mentioned in previous comments, that makes no sense. If its the same problem as other recalled cars had why isn't my car also recalled? in my opinion GM needs to recall all cars with this problem or supply a valid reason why some cars are excluded from the recall.
- Selbyville, DE, USA
The hdm module failed leaving no low beams while driving in a rural area at night. VIN was not covered by the recall allowing Buick to ignore the problem and leave the owner to pay.
- National Park, NJ, USA
The contact owns a 2006 Buick Lacrosse. The contact was unable to insert the ignition key in order to start the vehicle. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000. Updated 11/29/16
- Pearland, TX, USA
On more than one occasion I have been driving the car turns off, no power steering everything goes. After finding a way to pull over and after about 5 mins I turn the car back on the continue.
- Dorr, MI, USA
The contact owns a 2006 Buick Lacrosse. While driving approximately 45 mph, the brake pedal was depressed but became stiff and caused a delay in stopping distance. In addition, the ABS, traction control, and brake warning lights illuminated. The vehicle was taken to an independent mechanic where the cause failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. The VIN was not provided.
- Waldorf, MD, USA
Passenger airbag light stays on. Took to dealership on 6/29/16 the following at the notes from the dealership to check this issue: "checked for codes B00921. Checked bulletin. Lubed seat connector at passenger floor. Cleared dtc. Rechecked and light is off. May neeed pps module if light come back on. All ok at this time." Dealership informed my spouse that if the light is on, that the airbag may not deploy. Drove car on 7/7/16 light is back on.
- Locust, NC, USA
GM Buick la crosse headlight control. NHTSA recall notice in 2015. Failed in April 2008. Out of warranty. Replaced control unit with new unit cost $1048. Sent detqils to North county Buick dealer in March 2015. No answer.
- Vista, CA, USA
The headlamps on the vehicle began to dim occasionally when I would come to a complete stop then when my vehicle hit 140000 miles the front headlights stopped working even after I changed the bulbs. Now only my high beams work, this is not safe.
- Davie, FL, USA
The contact owns a 2006 Buick Lacrosse. The contact stated that while driving at 50 mph, the low beam headlights failed. The contact was able to use the high beams in order to view the road. The vehicle was taken to a dealer where it was diagnosed that the headlamp modules needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V755000 (lighting, electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the failure. The failure mileage was 63,000. Parts distribution disconnect. Updated 02/05/16 updated 02/10/16.
- Bridgewater, NJ, USA
- Northwood, OH, USA