10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 96,892 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2006 Buick Lacrosse. While driving 30 mph, the front driver side wheel began to make an abnormal noise. The vehicle was taken to an independent mechanic who diagnosed that the lug nuts and the control arm needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, while at a stop and attempting to make a left turn, another vehicle crashed into the rear of the contact's vehicle. The air bags failed to deploy. The ABS and electronic stability control warning indicators illuminated. The contact sustained back, right arm, and right leg injuries that required medical attention. A police report was filed. The vehicle was towed to an auto body repair center for body repairs, but was not diagnosed or repaired for the failure. After the vehicle was repaired for the crash, the gear shifter was shifted into the drive position and the vehicle began to roll backwards. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact was aware of NHTSA campaign numbers: 06V417000 (air bags) and 14V355000 (electrical system). The failure mileage was 100,000. The VIN was unavailable.
- Syracuse, NY, USA
The contact owns a 2006 Buick Lacrosse. The contact stated that while driving 30 mph, he heard a click near the front driver's side tire. The contact exited the vehicle and noticed that the hubcap was rubbing against the valve stem, wearing the rubber down to the metal. The contact also noticed that the other tires exhibited the same defect. The vehicle was not take to the dealer for inspection and was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. Updated 11/19/13 all four of the valve stems were worn down to where the rubber was molded. The consumer replaced the tires.
- Brunswich, OH, USA
- Middletown, OH, USA