10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,217 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at various speeds, the vehicle jerked when the accelerator pedal was depressed. The contact also stated that when vehicle was in a park position on an incline, it failed to shift gears. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 21,804.
- San Diego , FL, USA
Who are we kidding with this recall? (NHTSA 14V355, GM 14299) correcting a faulty ignition switch with an extra key ring and a paper to add to the owner's manual is a lawyer's solution. Is this a design defect, or is it not" why is it not adequate" 1) it does not insure that the weight of the keys will not cause shutdown. It only makes it a little less likely. 2) in a year's time, even the current owner's will have forgotten the solution. Even if it's in the car's manual, does anyone ever actually read the manual end-to-end". let alone rereading it regularly to refresh their knowledge" it's only there, if at all, for reference. 3) how many second owner's even get the manual" how many will get keysets with the extra ring" my experience is few, if any, subsequent owners will have any reminder of this recall. Let's get serious and be responsible. If there is a design or manufacturing safety defect, then fix it! deflecting liability to the owner is horse-pucky!
- Columbus, OH, USA
The contact owns a 2007 Buick Lacrosse. While driving 40 mph, the engine stalled. The contact shifted into neutral and was able to restart the vehicle. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system) and stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Centerville, TN, USA
We were stopped at a red light and the car just died. We called aaa and before they got there the car started up again. Then we received a recall notice from GM (recall #14299). Since parts are not available according to the letter we removed everything from the keychain leaving only one single key as instructed. However, our car again died on August 21, 2014 but after a few minutes started up again. Today, August 31, 2014 our Buick died again in the left turn lane stopped at a red light. We had to be towed home by aaa because it would not start again. This is unacceptable!! we are an 80 year old couple and we only have this one car for transportation. We cannot keep worrying about our car everytime we drive it, much less the dangers of having an accident when it stalls in the most unexpected places and times. We need a rental car to use until GM can get these parts. I don't think that I am asking too much.
- Orange, CA, USA
The contact owns a 2007 Buick Lacrosse. The contact stated that when attempting to start the vehicle, a spark emitted from the ignition and the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 92,300. Updated 10/23/14 the consumer stated the traction control failed due to the barrons and arm damage to the front tires, the water pump failed. The lifters made a loud knocking noise. Water would enter through the driver's side window seal. The tires were be replaced. Updated 4/13/2015
- Long Beach, CA, USA
The contact owns a 2007 Buick Lacrosse. The contact stated while driving approximately 60 mph, she hit a pot hole and the vehicle stalled. The vehicle coasted to the shoulder of the road. The vehicle was restarted and the contact was able to drive the vehicle as normal. The contact received a recall notice under NHTSA campaign number: 14V355000 (electrical system), however the parts needed for the repairs was unavailable. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
- Chillicothe , OH, USA
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving 25 mph, the vehicle stalled and the check engine light illuminated on the instrument panel. The power steering became difficult maneuver. The vehicle was towed to the dealer. The technician diagnose that the engine wire harness was damaged and needed to be replaced. The vehicle was repaired. The failure and current mileage was 71,000. Updated 09/02/14 updated 09/17/2014
- Cincinatti, OH, USA
- Sandiego, CA, USA