10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2011 Buick Lacrosse. Consumer states problems with keyless push button start feature system the consumer stated the manual described the method to move the transmission lever from park to neutral without starting the engine, for the purpose of towing the vehicle or moving it without starting the engine if the battery was dead or the engine will not start for any other reason. The manual stated to set the parking brake which can not be done if the battery is dead because the parking brake is electrically operated. The consumer stated everything stated in the manual, can not be performed in reality. The consumer stated it seemed as though insufficient testing was done on the feature.
- Surprise, AZ, USA
- Pasco, WA, USA