10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2011 Buick Lacrosse. Consumer writes in regards to head rest lock in vehicle the consumer stated the head rest can not be moved due to the added lock feature. The consumer stated the driver and passenger are forced to look down at the floor in order to be comfortable. The consumer stated there was no support from the seat or the head rest, which causes a stiff neck and shoulders.
- Seymour, WI, USA
- Wichitah, KS, USA