10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
50,327 miles

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« Read the previous 20 complaints

problem #29

Sep 012019

LaCrosse

  • 83,177 miles
My vehicle stalled out while I was on the express way. Then it would not start without a jump. Check engine light came on along with traction control light. Computer put out a code P062F. Now I have to get a jump almost every other day.

- Markham, IL, USA

problem #28

Apr 302019

LaCrosse

  • 158,000 miles
Takata recall. As I was driving on the highway my vehicle slowed down on its own in the midst of 70 mph traffic and as I pushed on brakes my vehicle jerked. When I tried to speed back up my car slowly accelerated. I was terrified when it slowed down because the car behind me almost hit me. My car is now give me a warning sign 'stabilize track assist' but I had my breaks check and they were fine. Now I start to smell a burning smell sometimes when I'm driving

- Greensboro, NC, USA

problem #27

Apr 172019

LaCrosse

  • 79,000 miles
The car stops running it shuts off. While driving in a parking lot.

- Highland, CA, USA

problem #26

Mar 292019

LaCrosse

  • 107,666 miles
Driving my car was just great on my 81st day of ownership it all changed I was leaving a red light in vicksburg off the interstate onto warrenton rd I experienced loss of all power to everything in the vehicle and if anyone is familiar with that road the are hardly any room to pull over so bad that if I had a passenger hey would have to climb over to the driver side to get out or else slide right into the Mississippi river, talk about bad timing with the exception for the radio the vehicle would only click once no abnormal smells smoke or anything that would cause me to think of any engine damage. After hours of waiting the tow truck came checked the car tried to boost it and couldn't get a charge after getting it home I took the battery to the advance auto parts to charge it and they said it was a dead cell so J brought another battery got it home just for it to click still no crank, it's push to start so it was just one single click and the engine light is the only light on the dash that would illuminate. So I called onstar they told me it needed to be taken to a dealer immediately due to a charging issue after taking it back to the dealership they said it's the motor locked up which is obserd due to the fact there was no indication of it doing anything abnormal before it shut down and with it being new I was told it would shut down before it ran hot and mess up the engine and also makes me wonder why it would even be considered because of the fact of the engine protection mechanism. Now the vehicle is at the dealership just sitting there and I have no way to work and still have to pay car note and insurance on a vehicle I don't even have access to anymore. The dealership is dixon auto and body sales and I'm stuck waiting with nothing to look forward to as far as a ride.

- Crystal Springs, MS, USA

problem #25

Oct 292018

LaCrosse

  • 66,000 miles
When driving radio and dash lights go off for a second and come back on this occurs 5 and 10 minutes apart.

- Lauderdale Lakes, FL, USA

problem #24

Aug 142018

LaCrosse

  • 45,000 miles
The contact owns a 2012 Buick Lacrosse. The contact stated that the vehicle was taken to unknown dealer in 2014 to be serviced under NHTSA campaign number: 13V173000 (electrical system); however; the repair did not prevent the failure. The contact stated that while reversing, the vehicle stalled and all lights on the instrumental panel flickered and the battery warning light illuminated. The contact also advised that the steering wheel lost power steering ability while driving. The vehicle was not taken back to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer was notified. The VIN was not available. The failure mileage was 45,000.

- Huntsville, AL, USA

problem #23

Nov 032014

LaCrosse

  • miles
My battery has needed to be replaced 3 times already with no explanation as to why. Also, service stabilitylink keeps coming on after driving for a while it disappears and come right back. When I am taking off getting on the highway or speeding up my cat stalls before taking off.

- San Antonio, TX, USA

problem #22

Jul 152017

LaCrosse

  • 147,000 miles
The contact owns a 2012 Buick Lacrosse. While driving, the vehicle stalled without warning. Also, while the accelerator pedal was depressed, the battery indicator illuminated, which indicated that the vehicle was idling. When the accelerator pedal was not depressed, the battery indicator illuminated, which indicated that the vehicle was charging. The vehicle was taken to hiley Buick GMC (located at 3535 w loop 820 S, fort worth, tx 76116 817-632-8800) where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 147,000.

- Fort Worth, TX, USA

problem #21

Jul 122017

LaCrosse

  • 60,000 miles
Vehicle shuts down while in motion on highway, streets, etc. Cannot break, steer, etc. Check engine light comes on. Sometimes will start right back up with a jump but will shut down again as driving. Brand new battery. Very unsafe !!! taken to GMC dealership but still not fixed.

- Dale City, VA, USA

problem #20

Apr 202017

LaCrosse

  • 51,000 miles
All power features shut down while driving on street. Loss partial control of steering, braking power was reduced significantly and engine shut off completely.

- Detroit, MI, USA

problem #19

Jul 292014

LaCrosse

  • 18,798 miles
The contact owns a 2012 Buick Lacrosse. While driving approximately 30 mph coming off the expressway, the vehicle stalled without warning. The vehicle was able to restart after numerous attempts. The vehicle was taken to a dealer where it was diagnosed that there was an electrical failure with the brain box. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,798.

- Chicago, IL, USA

problem #18

Jun 012016

LaCrosse

  • 70,000 miles
Since I've owned the car it's been very hard to drive on the hwy once I hit a certain speed it loses control very easy also the engine control module keeps failing loss of battery all the time I smell a burning plastic smell coming from the back of the car every so often and the front seat locks up all the time also seems to have a failure to it as well and the 2012 Buick Lacrosse I own says there no recall when I run the VIN but has the same symptoms as the 2012 Buick Lacrosse that is on recall

- Atwater, CA, USA

problem #17

Jan 182016

LaCrosse

  • 89,900 miles
Trunk pops open while driving or parked intermittently.

- Providence, RI, USA

problem #16

Oct 052015

LaCrosse

  • 53,000 miles
We have a 2012 Buick Lacrosse with eassist. When driving at around 65 mph on the highway without the cruise control engaged the vehicle door locks suddenly unlock and lock, the car downshifts and the rpms go way up and a light comes on that says "service power steering". we have taken it to the dealership at least 3 times for this issue and they say that because there is no code dropped in the computer when it does it and they don't have it happen when they test drive it, they don't know what to do. The car has 53K miles on it and this has probably happened about 2 dozen times. The entire event lasts for about 10 seconds but it is vary scary when you are crusing along at 65+ mph and all of these these events just happen, especially the high rpms, because it's like engine braking as the transmission downshifts.

- River Forest, IL, USA

problem #15

Aug 062015

LaCrosse

  • 36,000 miles
The contact owns a 2012 Buick Lacrosse. The contact stated that the check engine warning light illuminated several times intermittently. The contact turned the key and the vehicle would not start on several occasions. The contact stated that the battery constantly had a sudden loss of power and needed to be recharged frequently. The contact was not included in NHTSA campaign id number: 13V173000 (electrical system). The vehicle was to be taken to the dealer for further inspection and diagnosis. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 36,000.

- Apex, NC, USA

problem #14

Feb 022015

LaCrosse 6-cyl

  • miles
2012 Buick Lacrosse. Consumer received recall for vehicle and is requesting repairs. The engine light illuminated.

- Chicago, IL, USA

problem #13

Feb 212013

LaCrosse 4-cyl

  • Automatic transmission
  • 27,000 miles
The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an unknown speed, the vehicle decreased in speed without warning. In addition, the vehicle stalled on multiple occasions. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 13V173000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 27,000. Updated 02/18/15 updated 9/12/2017

- Montrose, MI, USA

problem #12

Aug 132014

LaCrosse

  • 39,000 miles
At around 70 mph the doors unlock and lock and the transmission shifts to neutral causing the engine to over rev.

- Oklahoma City, OK, USA

problem #11

Sep 252014

LaCrosse 4-cyl

  • 42,430 miles
Vehicle was excessively rough in transition between hybrid and engine power and would jerk as if someone had placed the vehicle into park while moving. Vehicle lost electrical power to ac, radio and other accessories. Vehicle shutoff and had to be stopped and placed into park before it would restart. Vehicle lost power steering and the steering would stay locked in position until the vehicle rolled about 10-15 feet or until the vehicle transitioned to engine power. These condition repeated multiple times in a two day span, the vehicle was taken to the dealer for service. The dealer replaced a solenoid and an engine mount stating they had excessive wear. The vehicle now stays running, but I continue to have issues with the rough transition between modes. My concern is that this is the root cause of the excessive wear on the other parts and that the vehicle shutdown and steering loss will occur again. If it does, the damage to property, injury, or loss of life could easily occur given the lack of drivability and loss of control of the vehicle when the condition occurs.

- Yorba Linda, CA, USA

problem #10

Sep 082014

LaCrosse

  • miles
2012 Buick Lacrosse with less than 45K, the car has not started for 3 days and car will finally start after the key is left in the ignition for about a minute then the interior lights and screen come on (appearing as though the car was just charged) the car has had limited steering control the "power steering service soon" light appears a long with another warning light that says '' roll drivers window up, then down" the windows will not roll down neither do the locks work in the car.I was driving down the road and had to pull off to the side while all this was taking place. I have contacted GM for 2 days now, a GM rep named "rupert" took the initial call and said " don't worry, it's all covered GM will take care of it" ( these calls are recorded.) I made it to a friends house enough to get GM to call roadside assistance and take my car to the dealer, [xxx] said that it would be best to take my car to the dealer I bought it from. 22 miles away. 8:30 am was when the call was initiated and a call from GM roadside assist was made to me at 9:30am with a 2H eta. The first tow truck broke down and I had to call roadside assistance back once the first tow truck did not show up 30 min past the given eta. Finally the second tow truck arrives at 1310 and takes my car to the dealership. I call the dealership to discuss the rental car promised by GM, the dealership says that GM only covers a rental for 3 days, but it will be at the minimum 7 days before my car is even looked at, so I have to pay out of pocket for a rental car for 4 days until my car is even looked at, that's not including the time to fix the problem if it can be fixed right away. After speaking to 6 tier 2 reps specialist and managers I have no answers with a broken car, a rental that is half the size as my Lacrosse and I still have to pay for the rental. Lucky I did not die driving! this needs to be addressed!

- Huntingtown, MD, USA

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