10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
50,327 miles

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« Read the previous 20 complaints

problem #9

Oct 162013

LaCrosse 4-cyl

  • 13,030 miles
TL - the contact owns a 2012 Buick Lacrosse. Whenever the contact activated the air conditioner fan control mechanism, all four doors in the vehicle would unlock independently. The failure occurred seven times. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 13,030. Jcc updated 09/05/14 updated 12/3/2014

- Chesterfield, SC, USA

problem #8

Jun 042014

LaCrosse

  • 34,080 miles
Vehicle instrument cluster reported traction control service needed, tire pressure monitor service needed and key not detected. I pulled over immediately to look at the tires and all were good. Drove car to dealer as I assumed it would not identify the key fob and restart. Dealer confirmed warning lights at time of drop off but could not find any stored fault codes. Returned car with no corrective action. This is the second time the TPMS has indicated a flat tire, usually drivers side rear. TPMS false indicators are a serious safety concern.

- Perkasie, PA, USA

problem #7

Mar 132014

LaCrosse

  • miles
First I kept getting warnings to check had no speedometer, no heat, radio went out. Couldn't tell how much gas was in the vehicle. Screen read lost communication with telecommatics control module.

- Bluefield, VA, USA

problem #6

May 012013

LaCrosse 4-cyl

  • 30 miles
The generator control module and **several** other components of the hybrid assist system failed while driving, and subsequently resulted in a loss of power throughout the vehicle. The main battery (in front) also exploded. The vehicle lost power steering, braking, etc. Loss of power steering hampered the driver's ability to coast out of traffic to safety. Had we not been in the left turn lane and had the arrow not turned green as it failed, the car would have died in the middle of a four lane, 45mph road during rush hour, and we probably would have too. Had the driver not been physically fit, it would have been impossible to turn the steering wheel. Not even the hazard lights worked.

- Denver, CO, USA

problem #5

Aug 102012

LaCrosse 6-cyl

  • 25,000 miles
Since I purchased the car in June, 2012, there have been three (3) incidents where there was a gradual loss of battery charge, the vehicle would not start, and the illumination of the malfunction indicator light comes on. The most recent incident was this past Saturday, on November 16, 2013. My car is also equipped with E-assist. I do not know if there is a problem with the generator control module, or similar device. Each time a certified Buick repair service claim they cannot find anything wrong with the vehicle. Thanks god I have always been in a safe place when this has occurred, and so far there has been no fire in the trunk of my car, which I understand might occur. Thanks for all of your assistance in regards to this urgent matter. Updated 12/16/13

- Dallas, GA, USA

problem #4

May 312012

LaCrosse 4-cyl

  • 100 miles
Un smooth shifting around 30 mph, causing the car to jerk or brake feels like the assist is not sensing, causing the had to dealership nothing they can do all check out but the problem is still there.

- Moorhead, MN, USA

problem #3

Jun 012012

LaCrosse 6-cyl

  • Automatic transmission
  • 900 miles
The contact owns a 2012 Buick Lacrosse. The contact stated that while driving 30 mph, the radio/navigation console screen became black. The on star button and the emergency buttons were also disabled. The vehicle was taken to a dealer for diagnosis where the radio was replaced twice. The failure recurred and the contact was told on subsequent visits that the cause of the failure could not be determined. The manufacturer was notified and a complaint was filed but they offered no further assistance. The vehicle was not repaired. The failure mileage was 900 and the current mileage was 8,000. Updated

- Portage, IN, USA

problem #2

Feb 102013

LaCrosse

  • 14,900 miles
Car was parked in garage for 10 hours. Found with all lights inside and out flashing. Remote entry didn't work. Car wouldn't start. Key stuck in ignition. Overhead light and wipers turned on and off on their own and were making a clicking sound. Trunk popped open on its own, then when shut wouldn't open again with the latch over license holder. Onstar didn't work and when called they couldn't "find" my vehicle for diagnostics. Called for a jump start- jumped with battery pack, started easily and ran 5 minutes then went completely dead as soon as unplugged from power supply. Would not restart. Towed to dealer who is telling me they cannot find anything wrong with my vehicle. I will not be taking this car back until it is fixed. Huge safety concern. Couldn't set parking brake or get onstar or even get key out of ignition while all lights flashed and clicked around me- seemed like an electric or wiring problem to me which can be a fire hazard and what if I'm driving down the road at 70mph and all electric goes dead- steering and all. I have E-assist and second battery doesn't help when don't have power to transfer power. I have had car only for one year brand new.

- Troy, MI, USA

problem #1

Oct 132011

LaCrosse 4-cyl

  • 237 miles
I recently purchased a 2012 Buick Lacrosse with easiest. I had it less than 48 hours and had to take it to the dealer due to check engine light coming on. They stated the generator was faulty and needed replaced and there were 7 codes that showed up. After about a week they were finally able to have one shipped from the assembly plant. It was installed on 10/21/11 at which time I went to pick it up. After starting the vehicle I noticed the check engine light on again. They tested it and 5 codes came up which they said are related to the generator or easiest system. The car is still there so they will be trying again to find out the issue. There are several tsb's out there for this issue. Hopefully this can be resolved before I go the lemon law route.

- Middletown, PA, USA