10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,060 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jan 182024

LaCrosse

  • miles
The stabilitrak system has an incorrect calibration that may cause the system to not properly detect if a sensor were to malfunction, and the warning light indicating that the system is not operating would not illuminate, as required in the safety standard. The stabilitrak system falsely activates resulting in sudden changes in vehicle handling and deceleration, particularly at higher speeds, which may cause the driver difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning.

- Manhattan , KS, USA

problem #9

Jun 292022

LaCrosse 6-cyl

  • miles
I have been dealing with this problem for over 7 months now. My Buick Lacrosse '12, while driving it (doesn't matter the speed) all of the suddent it starts locking and unlocking, immediately after the speed drops and the car comes to a complete stop. I have little children that ride with me in the car- while driving on the interstate this is a HUGE LIFE HAZARD, because I can't control when the car stops. I have taken it to multiple shops, non a single one of them can find anything wrong. No codes come up when they check for it. This is beyond frustrating. I see other Buicks have been recalled due to this issues. PLEASE HELP!! I am seriously concerned that me and my family could have a fatal accident because my car stops on the interstate with out warning. My name is [XXX], my husband is [XXX]- contact cell [XXX]. Address: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Bellevue, NE, USA

problem #8

Jun 282021

LaCrosse

  • 54,456 miles
The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving 70 mph, the vehicle decelerated inadvertently almost to a complete stop. The vehicle was taken to the dealer and another dealer Wilkins Buick-GMC (6913 Ritchie Hwy, Glen Burnie, MD 21061) but there were no codes on the code reader. The dealers were unable to duplicate the failure after test driving the vehicle. The vehicle was not repaired and remained at Buick-GMC (6913 Ritchie Hwy, Glen Burnie, MD 21061). The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 54,456.

- Baltimore, MD, USA

problem #7

Apr 302019

LaCrosse

  • 158,000 miles
Takata recall. As I was driving on the highway my vehicle slowed down on its own in the midst of 70 mph traffic and as I pushed on brakes my vehicle jerked. When I tried to speed back up my car slowly accelerated. I was terrified when it slowed down because the car behind me almost hit me. My car is now give me a warning sign 'stabilize track assist' but I had my breaks check and they were fine. Now I start to smell a burning smell sometimes when I'm driving

- Greensboro, NC, USA

problem #6

Jul 122017

LaCrosse

  • 60,000 miles
Vehicle shuts down while in motion on highway, streets, etc. Cannot break, steer, etc. Check engine light comes on. Sometimes will start right back up with a jump but will shut down again as driving. Brand new battery. Very unsafe !!! taken to GMC dealership but still not fixed.

- Dale City, VA, USA

problem #5

Oct 152012

LaCrosse

  • 600 miles
This is a 4cyl car with easiest. Unintended acceleration - the car while going downhill or sometimes uphill, accelerates on its own after releasing the gas pedal. I almost hit another car once because of this. Jerking - the car while decelerating from 50-40 mph to 30-20 mph jerks after releasing the gas pedal (with an intention of decelerating) or while applying brakes. This has been happening regularly since I bought the car in Oct 2012.

- Camp Hill, PA, USA

problem #4

Jul 302013

LaCrosse

  • 4,700 miles
I have had multiple issues with my 2012 Buick Lacrosse, it started sooner than this with my air deflector falling off at 75 mph and almost flipping my car. This time on July 30th my vehicle went completely out from the memory loss, the transmission just stopped working and I was stalled in one of the busiest intersections in my city. As I was trying to get my vehicle to move again the light turned red and an 18 wheeler almost broadsided me. I found out that back in may a safety recall was sent down on my vehicle. The ones with easiest the battery in the back can catch fire and cause problems. I did not even get my notice until I had picked my vehicle up and GM said they weren't going to send notices until they "had a problem" well parts on national back order due to the problem seems like a huge problem. GM keeps giving me excuse after excuse and does not want to help me in all the problems I have had. My air deflector falling off they said could not happen, I said it did and it is gone, can't reproduce something with nothing there. In front of my neighborhood a Cadillac escalade dropped his air deflector too, same side dropped, same side twisted off, nothing in the road to cause the problem and I have the proof yet GM doesn't care and still says it doesn't happen. My mechanic said if it is not installed properly they will just fall off, the air deflectors on GM products are held on by only 2 bolts, the other spots have never been bolted on, now I have a damaged vehicle and GM says it doesn't happen. I have almost been killed three times and my daughter once in this vehicle, how normal is that? please help!!

- Southaven, MS, USA

problem #3

Jun 122013

LaCrosse

  • 3,650 miles
After starting engine and placing gear in drive, the car accelerated on its own so fast that it left tire marks on the pavement from where the acceleration started. The car passed through the parking lot lane, over two curbs, slightly scraping a small post in the parking lot causing the damage to the right side of the car. After trying to stop the car by applying the brakes and shifting to neutral and the car running over two curbs and steered into bales of hay which helped bring the car to a stop, shut the engine off and got out of the car. The car was towed to the Buick dealer and Buick div. Was informed and the following is the number assigned to the case by Buick: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kansas City, MO, USA

problem #2

Nov 122012

LaCrosse

  • 190 miles
The contact owns 2012 Buick Lacrosse hybrid. The contact stated that while driving 5 mph and attempting to park, the vehicle suddenly accelerated to 100 mph and crashed into a wall. The vehicle was destroyed and the contact suffered injuries to the back, hands, shoulders and hip. The contact was transported to the hospital. The first respond stated that the cruise control was activated at the time of the crash, which deactivated the braking system and caused the vehicle to accelerate without warning. The contact did not call the manufacturer. The failure mileage was 190. The VIN was not available.

- New York, NY, USA

problem #1

Dec 062012

LaCrosse 6-cyl

  • 9,000 miles
Driver was on a large freeway in traffic, when the accelerator pedal broke off. Driver obtained control of the vehicle but not before the car surged into the vehicle in front of it. The pedal completely broke off and was laying in the floorboard. Car was purchased brand new and had only been driven for 6 months. Car was towed to dealership where purchased and is being investigated to determine the case of the pedal failure. No answer yet.

- Spring, TX, USA