The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the rear-end of the vehicle. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 21V00F000 (Suspension). The approximate failure mileage was 207,777.

- Council Bluffs, IA, USA

The contact owns a 2012 Buick LaCrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the rear end of the vehicle seemed loosened whenever the vehicle hit a bump while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was notified of the failure and confirmed that the part was not yet available. The manufacturer was notified of the failure but did not provide any assistance. The approximate failure mileage was 152,000. Parts distribution disconnect.

- Richmond, IN, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Willoughby, OH, USA

2012 Buick Lacrosse. Consumer writes in regards to rear toe link suspension safety recall. The consumer stated the vehicle experienced the safety recall failure. The dealer was unable to repair the vehicle in a timely manner as the parts were on back order. The consumer bought the parts and had the vehicle repaired. The consumer requested reimbursement from the manufacturer, but was denied for unknown reasons.

- Harrrison Township, MI, USA

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Newark, DE, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted, and the contact was informed that the parts remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Excelsior Springs, MO, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second notice that stated that parts were now available. The dealer had been notified about the recall; however, the contact was informed that the parts were still not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Baldwinsville, NY, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Williamstown, WV, USA

The contact owns a 2012 Buick Lacrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grand Blanc, MI, USA

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving 70 mph, the vehicle decelerated inadvertently almost to a complete stop. The vehicle was taken to the dealer and another dealer Wilkins Buick-GMC (6913 Ritchie Hwy, Glen Burnie, MD 21061) but there were no codes on the code reader. The dealers were unable to duplicate the failure after test driving the vehicle. The vehicle was not repaired and remained at Buick-GMC (6913 Ritchie Hwy, Glen Burnie, MD 21061). The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 54,456.

- Baltimore, MD, USA

The contact owns a 2012 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact stated while driving 40 mph, the vehicle began to drift from side to side with check engine warning light illuminated on the instrument panel. The dealer had been notified about the failure and confirmed that parts for the recall repair were not yet available. The manufacturer had also been notified of the failure but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 104,772. Vin tool confirms parts not available.

- Cortlandville, NY, USA

2012 Buick Lacrosse. Consumer writes in regards to rear toe links safety recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE.

- Oscoda, MI, USA

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

- Schererville, IN, USA

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lexington, KY, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (suspension) however, the part to do the recall repair was not available. The manufacturer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

The contact owned a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (suspension) however, the part to do the recall repair was unavailable. The manufacturer was contacted where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had experienced a failure while driving approximately 60 mph and lost control of the vehicle crashed into the guard rail. No injuries were reported. A police report was taken at the scene and the vehicle was destroyed. The failure mileage was 85,000. VIN tool confirms parts not available. - (recall related incident)

- Pendington, NJ, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (suspension) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bloomfield Hills, MI, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (suspension) however, the part to do recall repair was not yet available. The contact stated that freysinger Buick GMC service & parts located at 16251 carlisle pike, mechanicsburg, pa 17050, (717) 620-0407) had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mechanicsburg, PA, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (suspension) however, the part to do the recall repair was unavailable. The contact called all american Chevrolet, Inc. (1255 NJ-35, middletown township, NJ 07748, (732) 671-6200) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Holmdel, NJ, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that ettleson Buick GMC (located at 6201 South la grange rd, hodgkins, il 60525, (708) 529-5871) was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Orland Park, IL, USA