10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 43,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In 2018 the air went out in the vehicle and then the ABS light cane on. A few days later the check engine light was displayed and then the next day the battery completely died. I took it to the shop and had it fixed. They said that battery was missing a cell and they replaced the battery, fixed the air conditioning basically fixed all issues. Fast forward to a year to the date the same issue started again in that order. The car has officially cut off and I searched and there are no open recalls coming up for my VIN number.
- Glenarden, MD, USA
I had the car repaired last year around this time with an issue saying that the battery charging system needed to be serviced. At the time I had recently bought a battery but the shop informed it could be due to a dead cell in the battery 1 year exactly and the same issue occurs. It start with the check engine light being displayed then it will start sending the message and battery light comes on. There should not be another dead cell battery. There is definitely an issue with the charging system of these cars. This will cause the vehicle when in eco mode to restart cause power loss whe driving and also cause the radio, navigation ect to loss brightness. The car releases loud sound for the A/C and defrost thumping and ticking also sputtering when accelerator is touched. Even when switching from park to any other gear is when this is heard regarding when A/C heat or defrost is on. This is during driving or after starting car. Originally happened 10/12/18 happening again as of 10/18/2019
- Glenarden, MD, USA
Cuts off while driving
- Pawleys Island, SC, USA
Battery isn't charging, car will stall frequently. Has been happening for a while, but has gotten increasingly worse over the last two months
- Savannah, GA, USA
Vehicle will randomly make a double bong signal with no associated warning lights. Sounds is not the same as a seat belt sound. Will occur under variable conditions, moving stopped turning, highways, city streets etc. Has been occurring for an extended period of time and can occur multiple times a driving period. (ie different times yesterday) sound appears to predominantly be concentrated on right side of car but has appeared to come from directly in front of driver position a couple of times. Concerned it could be a safety condition. Unable to replicate to dealership since occurrences are random but ongoing.
- Loganville, GA, USA
My mother had stopped her car in my driveway. The motor was still running. She reached over inside the car and pushed the ignition button to stop the motor ( while standing outside the car )the car rolled back pulling her under it running her over and killed her. I was knocked down by the door and drug into the street
- Vista, CA, USA
Purchased car a little over two years ago and in that time it has been in the shop for repairs numerous times. The problems that continues to occur is the check engine light comes on and the car cannot stay running. It loses power at stop lights, been pushed at gas stations and has even stopped running pulling onto the interstate. Taken it to the Buick dealership and each time they claim to have "fixed" it. This car was in the shop two weeks ago exactly and the check engine light is back on and the car continues to stop running (full tank of gas) for no reason. I do not have an additional car to drive, so when it is in the shop I have to rent one or borrow one, along with the costs to get this car "fixed" I am looking at about four thousand dollars since November 2015. The Buick dealership in twin falls, Idaho needs to figure out what is wrong with this car and get it fixed for good. This is not ok. Who spends this much money on a 2013 car, only to have repair bills and a car that is still not fixed! on a side note, weren't a large majority of 2013 Buick Lacrosse's recalled? if so, I have never been notified. Shame on you Buick for selling such a poor running and unsafe care and shame on rob green Buick in twin falls, Idaho for not fixing a problem after our car has been in your shop at least four times since November 2015 for the same problems that have been reported time and time again.
- Twin Falls, ID, USA
- Republic , MO, USA