10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 28,971 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear ended in an accident & my air bags did not deploy
- Tampa, FL, USA
The contact owns a 2014 Buick Lacrosse. While driving approximately 25 mph, another vehicle drove through a stop sign and crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained back injuries that required medical attention. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,000. Updated 01/17/2017
- Kenosha, WI, USA
2014 Buick Lacrosse. Consumer writes in regards to customer reimbursement request form and GM recall notice 16007. The consumer attached the air bag recall notice.
- Franklin, MA, USA
The contact owns a 2014 Buick Lacrosse. Another vehicle crashed head on into the contact's vehicle while it was stationary. The air bags failed to deploy. The contact sustained bruises to the stomach, leg, head, and right shoulder, which required medical attention. A police report was filed. The vehicle was towed to a dealer collision lot. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
- Bellevue, NE, USA
The contact owns a 2014 Buick Lacrosse. While preparing to make a left turn at approximately 3 mph, the contact's vehicle was struck on the front driver side by another vehicle. The air bags failed to deploy. A police report was filed. The front passenger sustained rib injuries and required medical attention. The manufacturer was notified. The approximate failure mileage was 5,168.
- Lafyette, LA, USA
On the way home from a celebration in our town, I hit a deer. I immediately heard a loud couple of bangs, not just from the impact and smoke was coming out from the steering column and glovebox. Onstar called immediately and said that my airbags had deployed and they asked if I needed help. The concern is that the airbags fired but did not deploy.
- Michigan, ND, USA
- Indianapolis, IN, USA