The contact owns a 2015 Buick Lacrosse. The contact stated while driving at 55 MPH, another vehicle spun uncontrollably and crashed into the driver's side door of the vehicle and the door caved in. The contact hit the left side of her head against the front driver's side window. The air bags failed to deploy. The fire department assisted the contact out of the vehicle by cutting the driver-side door. The contact was transported to the hospital with the assistance of emergency units. The contact sustained soreness on the left side of her body, from the neck down to the legs. The contact also sustained bruises on the left side. A police report was filed. The vehicle was towed to a tow yard. The contact associated the failure NHTSA Campaign Number: 17V437000 (Air Bags, Seat Belts); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

- Bear, DE, USA

Service air bag maintenance warning ⚠️

- Baltimore, MD, USA

The contact owns a 2015 Buick Lacrosse. The contact received notification of NHTSA campaign number: 16V651000 (air bags, seat belts). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hennessy Buick GMC (7261 jonesboro rd, morrow, ga 30260, (844) 240-2177) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.

- Jonesboro, GA, USA

The contact owned a 2015 Buick Lacrosse. While driving at an unknown speed, another vehicle crashed head on into the contact's vehicle. The air bags did not deploy. Both drivers sustained major injuries, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The manufacturer and dealer were not notified. The failure mileage was 15,000.

- Sterling Heights, MI, USA

The contact owns a 2015 Buick Lacrosse. While driving approximately 35-40 mph, a deer struck the front driver's side of the contact's vehicle. The driver's side steering wheel air bag deployed, but did not fully inflate. There were no injuries. A police report was filed and the insurance company was notified. The vehicle was towed to a tow lot where and was awaiting inspection from the insurance company. The contact received notification of NHTSA campaign number: 16V651000 (air bags, seat belts). The contact had a repair appointment at a local dealer. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 25,000.

- Sullivan, ID, USA

Takata recall, the engine stalled while driving the car especially during turns. The car continued to hesitate to stall in traffic. The car vibrated nearby the steering column while driving in traffic. The car floor appeared to cave in on the left side on the driver's side. The heater failed to blow out hot air. The telephone calls were distorted as evidenced by being unable to hear the caller.

- Shelbyville, KY, USA

The contact owns a 2015 Buick Lacrosse. While attempting to park, the vehicle independently surged forward, went over a railroad cross tie, and crashed into a tree. A police report was not filed. The air bags did not deploy. No injuries were sustained. The vehicle was repaired. The manufacturer was notified of the failure. Updated 01/21/16

- Bush, LA, USA