10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer took vehicle to dealership for an oil change, and was informed by mechanic that a leak developed and leaked fluid onto the engine. Antifreeze was gone. Had throttle body housing replaced on 8/27/03 because of oil leakage. Had no prior problems. Consumer noticed a recall on 2000-2003 Buick because of plastic body housing melting.
- South Windsor, CT, USA
Vehicle experienced sudden acceleration while backing out resulting in it crashing into a storage garage. Nlm
- Folsom, CA, USA
Transmission was under recall order (5/99) for "transmission shift lever sequence"; work was completed by alhambra Buick on 7/12/99. While driving on Friday, 7/23/99, car surged forward and accelerated. I tried to apply brakes but they did not work. I moved to the right lane to avoid hitting car in front of me, but could not get car to slow down as I approached an intersection, but in process hit the car in front of me. I eventually crossed interesection and ran car alongside curb to try to slow down, but car continued to surge and accelerate, and brakes would not work. I was finally able to slow car enough to shift it into park and stop car. Car was towed to alhambra Buick to be checked out with full explanation of what happened, however, they were insistent to have car towed onto auto body shop for repairs, rather than find source of problem. After many discussions with dealership, Buick division of GM and their products allegations resolution office in detroit, I received a phone call from brian birkey this morning (8/16/99 a.M.) of this same office, stating that Buick's engineers could find nothing wrong with the car and his findings were being given to GM. At this point, they would expect me to have my insurance pay for my auto body damage and remedy the driver which my car hit. I do not want this car returned to me, given my experience and their finding that the car checked out okay without any identification or acknowledgement of a mechanical problem. I have no confidence in this car or their failure to find the cause of the problems; further, I did not pay $30,000 for a new Buick to become their next crash test dummie. I strongly feel that they should replace my Buick with another new car or refund my money. If they feel such confidence in their inspection, then they can sell the car as a used car on their lot.
- Monterey Park, CA, USA
Vehicle experienced sudden acceleration accompanied with cruise control problems on two occasions, one incident resulting in collision with tree. Mjs
- New Port Richie, FL, USA
- Lake Zurich, IL, USA