10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 1
Average Mileage:
46,052 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

Jun 232007

Lucerne

  • 24,000 miles
The factory repair kit improved the daytime visibility of the message center but still not as bright as the gauges and needles. The center glass lens reflection of the steering wheel bathed by the sun from the windows still overwhelms the message display and when driver is wearing sunglasses is completely unreadable. This could lead to an accident while trying to read it.

- Huntsville, AL, USA

problem #8

Aug 012006

Lucerne

  • 500 miles
I have had an ongoing issue with our inability to view the instrument panel at various times and in varying light conditions. This is a known issue with Buick and I have contacted them many times over the last 24 months (or so) for a resolution. To date none is forthcoming, only promises of a future fix. This is a safety issue because it is distracting and can lead to driver inattention causing an accident. Cannot determine vehicle speed at times. Buick is aware of this serious safety defect.

- Savannah, GA, USA

problem #7

Apr 012007

Lucerne 6-cyl

  • Automatic transmission
  • 16,000 miles
The contact owns a 2006 Buick Lucerne. While driving 35 mph, the check engine light illuminated. The dealer made repairs and the light dimmed, however, it illuminated intermittently shortly after the repair. A mechanic stated that a wire to the transmission failed and caused the illumination. The powertrain was unknown. The current mileage was 25,000 and failure mileage was 16,000.

- Morganton , NC, USA

problem #6

Sep 092006

Lucerne

  • Automatic transmission
  • 70,600 miles
: the contact stated the vehicle's instrument panel had poor illumination during the day. The vehicle was taken to the dealer, who determined that the illumination was normal. The vehicle was not repaired. The contact stated that their were other consumers experiencing similar problems via the NHTSA website ODI #10150699. Updated 10/31/2006 - the consumer feels that the poor illumination is a safety issue.

- Longwood, FL, USA

problem #5

Jun 072006

Lucerne 8-cyl

  • Automatic transmission
  • 55 miles
: the contact stated during daylight hours, the instrument panel was difficult to see. The vehicle was taken to the dealer who determined the panel was set at high intensity, however the gauges remained difficult to view during daylight hours. The contact mentioned that the speed and fuel gauges were some examples of gauges that could not be viewed. The manufacturer was contacted, and offered three oil changes due to inconveniences. Updated 10/02/06., updated 11/28/2006.

- Sioux Falls, SD, USA

problem #4

Jun 232006

Lucerne 6-cyl

  • Automatic transmission
  • 4,000 miles
: the contact stated while driving 5 mph the 6 inch pillar/posts between the windshield and both front doors obscured driver visibility, nearly causing several crashes. The manufacturer was contacted. The backlighting of the instrument panel did not illuminate properly which caused poor visibility of the speedometer and other gauges. Updated 9/13/2006 -

- Tucson, AZ, USA

problem #3

Mar 102006

Lucerne

  • miles
Total instrumental panel is not readable in the daylight. No way to increase the lighting. It is a safety hazard to not know how fast you are going. No accident is involved - at this time.

- Texas City, TX, USA

problem #2

Feb 132006

Lucerne 8-cyl

  • Automatic transmission
  • 1,000 miles
: the contact stated the dash board gauges are not readable during the day. The contact must shield the area with an object to be seen. The salesman at the dealership suggested the parking lights be used during the day. Updated 3/9/2006 -

- Punta Gorda, FL, USA

problem #1

Jan 302006

Lucerne 6-cyl

  • Automatic transmission
  • 700 miles
: the contact stated when the daytime running lights are on; the dashboard panel is unable to be read. The dealership determined the headlights could manually be turned on and the dashboard will illuminate so the gauges can be read.

- Palm Harbor, FL, USA