10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 14,033 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When bringing the car in for grinding brakes, my mechanic informed me that my rack and pinion was leaking and my rear struts were broken and leaking. (this was later confirmed with a Buick dealership). I was informed that my car would not be able to pass my yearly inspection without the rack and pinion repair. I was also informed that the repair would be quite costly. I was stunned since I have had nothing but complaints and repairs with this car which I am still paying for, the last past two and a half years respectively. I only have the car for four years. I feel the car is too young to have so many issues especially something as serious as a rack and pinion repair needed. This is a safety issue. I cannot drive the car like this except locally and I have to watch the power steering fluid which I have been doing. I also cannot drive it now since my inspection is expired. I do not have the money to pay for this right now and I have had exhaustive issues with this car. I approached Buick and they are not receptive. The car is no longer in warranty.
- Staten Island, NY, USA
The contact leased a 2007 GM Buick Lucerne. While driving approximately 25 mph and applying pressure to the brake pedal the engine started racing. The driver was unable to slow down. The contact swayed to the right to avoid crashing into the vehicle in front of him. He crashed into a telephone pole and the front air bags did not deploy. There were no prior warnings. The fire department and ambulance arrived and the contact was taken to the hospital. A police report was filed at the hospital. The insurance company has not determined if the vehicle was destroyed. The vehicle has not been repaired at this time. The failure mileage and current mileages were 7,100. Updated 08/12/08 the consumer stated the estimated damage was $7800. Updated 08/12/08
- Cheektowaga, NY, USA
- Summersville, WV, USA