10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,693 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Dec 102013

Lucerne

  • 42,329 miles
I had to take the car to a gas station in the area because my tires were going flat constantly. I was continually putting air in the tires. I would lose 10 to 15 lbs of air per day! after talking to the mechanic, he told me that the bad rim was the problem. These rims were no good and a problem that is dangerous! I was told at that time that this was a constant problem with the chrome wheels. I had gone into a ditch last year because of the loss of air in a rear tire and had another car been coming at the time, I may have been killed. I just now replaced all four tires at the Buick dealership here, brenengen auto, with new tires which match the original tires for this car. They found "heavy corrosion on the left rear rim" and they recommended replacing the rims to fix this problem. The cost of new rims is prohibitive! the tire to road is the most dangerous thing to go wrong!. I strongly demand you investigate these poorly made rims and declare a recall before someone is killed!

- La Crosse, WI, USA

problem #3

Oct 092013

Lucerne 6-cyl

  • 30,000 miles
Problems with keeping tire pressure at proper level. Lately has gotten worse. Losing up to 10lbs over the period of a week in one of the tires. Two other tires leak slowly. After reading the other complaints on this site, I will certainly be elevating this with the dealer I bought the car from to see what can be done. Poor construction of wheels causing dropping pressure in tires is a serious problem.

- Pittsburgh, PA, USA

problem #2

Jul 082013

Lucerne 6-cyl

  • 178,069 miles
The wiper pump stopped working out of no where and the tires keep losing air in them.

- Conneaut , OH, USA

problem #1

Jan 312008

Lucerne 8-cyl

  • Automatic transmission
  • 375 miles
My 2007 Buick Lucerne, cxs with Bridgestone turanza EL400-02 245/50/18 99H tires equipped, vibrates on the road at highway speeds. It is really dangerous cornering and outright unstable driving. I had my tires balanced at discount tire at, no improvement. I went to arnie bauer dealer who road forced balanced them and found 2 bad tires. They replaced these 2 bad tires, slight improvement but still vibrations. They stated "no more they could do for my car" and "this is just how these cars ride." I opened GM service ticket 71-609196985. Amada borg, GM customer service, worked with a GM area rep. For il. I was denied to speak directly with the rep. GM had to go along with arnie bauer's evaluation, and the rep stated they could not get me new tires. I then did some searching on the internet and found a forum on edmunds.com(townhall-talk.edmunds.com/direct/view/.F0F60B1/0). there are 18 or more pages detailing folks nightmare with the same issue I am having. It appears many folks are having vibration issues with the Lucerne. Some folks had the issue resolved with tire changes to Michelin hx mxm4 tires. I sent this information to GM and had it added to my service request file. Next I went to bill kay to see if they could help me. They did a tire balance and I still have a vibration. They stated they could not get me the Michelin tires. This issue will lead to some catastrophic event if not addressed. All I really wanted was the dealer to replace the tires with michelins as it seems to solve many others' problems. I think GM or Bridgestone needs to be investigated on this. Also, I went to 2 dealerships and test drove 4 brand new 2008 Lucernes and they all vibrate even worse than my car. They all have the same tires. I spent too much money for a car to ride so poorly and then be told this is how it was designed. More importantly, I think this needs to be addressed before someone looses control and has a serious accident.

- Matteson, IL, USA