10.0

really awful
Crashes / Fires:
2 / 16
Injuries / Deaths:
1 / 0
Average Mileage:
49,532 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2008 Buick Lucerne:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #24

Aug 042014

Lucerne

  • miles
The contact owns a 2008 Buick Lucerne. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

- Leighton, AL, USA

problem #23

Oct 012014

Lucerne 6-cyl

  • miles
2008 Buick Lucerne. Consumer writes in regards to express discontent with a local dealership. The consumer stated the recall was performed, by her local mechanic and she should be reimbursed. Recall #10V240000

- Rochester, MA, USA

problem #22

Jul 012014

Lucerne

  • 35,000 miles
The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to turn off when the key was in the ignition. The vehicle also failed to respond when the contact attempted to start the vehicle. The vehicle had not been diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.

- Safety Harbor , FL, USA

problem #21

Sep 012014

Lucerne 6-cyl

  • miles
2008 Buick Lucerne. Consumer writes in regards to vehicle key recall notice and states not sure repairs will be a remedy. According to the recall notice, the parts were not available.

- Stephens City, VA, USA

problem #20

Aug 152014

Lucerne 6-cyl

  • 90,000 miles
While driving, I went over a bump in the road. The dashboard lights and bell started flashing, and message center said "engine powering down", then immediately said "engine powered off". there was no power steering or brakes. I was able to pull somewhat off the side of the road. I turned the key, and no response. After approx. Five minutes, I tried the key again, and the car started (not smoothly), and was fine. After one week, the same thing happened while driving at approx. 20 mph (Aug 24), and again happened while driving 45 mph (Aug 27). Each time, we were fortunately not around other vehicles. After the second stall, we received a recall notice from GM for the ignition switch. Talked to the recall center, who told us it was not under the recall because we did not know if the key had actually turned off. We had taken all other keys and fobs off the key, but the third incident occurred on August 27. We then took the car to the GM dealer who did a diagnostic check on September 2. he found a loose ground wire, and felt it was fixed. We picked up the car, drove approximately 1.5 miles and the car stalled again. When it started, we drove it back to the GM dealership. It has now been at the GM dealer since September 2. they continue to test drive and run diagnostic checks and nothing shows up. We have contacted GM recall center three times since, and have had no return phone calls.

- Spruce Head, ME, USA

problem #19

Aug 012014

Lucerne

  • miles
The contact owns a 2008 Buick Lucerne. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Dewey, AZ, USA

problem #18

Sep 112014

Lucerne 6-cyl

  • Automatic transmission
  • 31,126 miles
The contact owns a 2008 Buick Lucerne. While driving approximately 65 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer stated that the VIN was included in NHTSA campaign number: 14V355000 (electrical system). The failure mileage was 31,126. Updated 11/12/14 updated 92/03/15.

- Maumelle, AK, USA

problem #17

Sep 012014

Lucerne 6-cyl

  • miles
2008 Buick Lucerne. Consumer writes in regards to dashboard lights issues and vehicle key fob recall notice. The consumer stated the dashboard lights would go out. Especially, in the evening. By the time he arrived at the dealer, the lights would come back on. The parts for the recall, were not available.

- Vancouver, WA, USA

problem #16

Jul 162013

Lucerne

  • 63,000 miles
TL-the contact owns a 2008 Buick Lucerne. The contact stated while driving approximately 15 mph, the brake pedal was depressed and failed to respond. As a result, the contact crashed into four vehicles and the air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic for repairs. The front end, the front driver's side door and mirror were replaced. The contact received a notification for recall NHTSA campaign id number: 14V355000 (electrical system). However, the parts needed for the repairs were unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 63,000. Pam

- Blue Island , IL, USA

problem #15

Sep 012011

Lucerne 6-cyl

  • 43,000 miles
In August of 2011 I purchased what was supposed to be a certified pre-owned Buick superior Buick. I had numerous problems that I tried to get fixed under warranty(suspension, thermostat, air bags, steering etc.) or good faith (only brakes) just to name a few, and tried to get a refund under my warranty or different car within the first 72 hours/150 miles of resigning my contract and was denied. I made numerous trips to the dealership to get these problems serviced and was told every time that nothing was wrong, they found debris here a screw there, tightened this, blamed it on this etc. They never fixed or replaced anything but a water pump and a couple of electrical bulbs (the same ones). After at least 5 attempts to get it fixed( per laws set forth) I had a couple of face-to- face meetings with the G.M./part owner louis faller. During these meetings, he tells me everything from you got a lemon, that he believed the car was wrecked prior, to that he fired a couple of employees for putting bad cars on his lot and not fixing them properly under warranty, amongst other things. So after no luck with a refund I began to get opinions which uncovered everything from prior damage to several things wrong with the suspension in late 2012 etc. So in late 2013, after all the things progressed to really bad and I got my X-mas bonus I began fixing it and reached out to hendrick corporate. They lied to me and said they would give me at least the money for fixing what I already fixed and that I had to get rest from dealership. They later took it back cause I wasn't signing over no rights because I still had several thousand in damages. So I reached out G.M. customer service and executive branches. They were like automated puppets. Please refer to attachments. The right front bearing, was replaced. There was an issue with the anti-lock brakes the right front strut shield was sticking and making a clicking sound, the tires were cupping, creating a rumbling sound, tie rods needed to be replaced, the pressure line from the powe

- Olathe, KS, USA

problem #14

Aug 012014

Lucerne

  • miles
2008 Buick Lucerne. Consumer writes in regards to vehicle stopped several times while driving. The consumer stated four mechanic's worked on the vehicle, and they were unable to fix it. The consumer no longer owns the vehicle.

- Deer Park, WA, USA

problem #13

Dec 152013

Lucerne 6-cyl

  • 78,124 miles
In December of 2013 I was playing music in my vehicle, ( 2008, Buick Lucerne) the battery got go drained. The thing that surprised me was the fact that after, the battery was drained the ignition ceased. I couldn't move the key up/down or in/out of the ignition. I think that this could have been very serious if I had lost power on the high way. (alternator or battery) when aaa came on the scene as soon as they hooked up my vehicle to a portable battery and, turned it on the key was released immediately.

- Orlando, FL, USA

problem #12

Dec 152013

Lucerne

  • 78,124 miles
I have a 2008 Buick Lucerne. I had approximately 78,200 miles on the car. In December 2013 I was playing music in my vehicle with out the car being on. The car battery was drained but, what surprising to me was the fact that I couldn't get the key to move (up or down/ in or out ) the ignition. After waiting 45 minutes for aaa, all it took was a jump, and the key was released. So I

- Orlando, FL, USA

problem #11

May 102014

Lucerne

  • 42,000 miles
The contact owns a 2008 Buick Lucerne. The contact stated while traveling 55 mph, there was a burning smell throughout the vehicle. A private mechanic replaced the starter relay switch; however when the contact started the vehicle the following day the fuse box was burned out. The vehicle was not repaired. The manufacturer was notified and stated that the fuse box needed to be replaced. The failure mileage was 42,000 and the current mileage 44,000.

- Fitzgerald, GA, USA

problem #10

Jul 012013

Lucerne

  • miles
2008 Buick Lucerne. Consumer writes in regards to door locking problems. The consumer stated the doors would lock on their own. A few weeks ago, the doors locked with the consumer still inside the vehicle, and she was unable to get out, even though she pressed the unlock button. The door lock problem was intermittent. Also, the vehicle stalled, and the vehicle had to be towed. The ignition, module was replaced.

- Wampum, PA, USA

problem #9

Nov 232013

Lucerne

  • 52,600 miles
Car would not start, and the fuel relay fuse had blown, damaging the fuse box. Fuse was replaced and on Dec 4, 2013 the car would not start again. New fuse block had to be installed. Mechanic's diagnoses said the fuel pump was not receiving good voltage at time, further inspection and testing showed under the rear seal left side fuse block is receiving good voltage but sending a low voltage signal to the fuel pump. Further investigation shows a burnt and melted high resistance connection at the fuel pump relay. Normally, I understand the fuse next to the relay should have blown. Problem seems to stem with the fuse box and there was only one available in the United States on 12/4/2013 which I got. My mechanic was told they are on national backorder and it could take up to 6 months to receive one. So there is an obvious problem with these fuse boxes.

- Erie, CO, USA

problem #8

Aug 182013

Lucerne 6-cyl

  • 77,000 miles
My car drove perfectly fine in the morning. Early afternoon I went to drive the car and although it cranked, it did not and would not start. I took it the dealer who informed me that the fuel pump pulled too much amperage, causing the relay and the fuse box to burn. He stated I was lucky the car did not catch on fire. He further advised me that I had to change all three parts at a cost of over $1600!! I did further research and discovered that this is a known and common problem with the 2008 Buick Lucerne. I am amazed that I was not advised of this potential life threatening problem and that even with the knowledge, GM did not issue a recall. I have asked GM to pay for the fixing of this problem, but thus far there has not been any decision as to what they will do. I need GM to first pay to fix the problem, and second to issue a recall before someone gets killed.

- Davie, FL, USA

problem #7

Feb 012013

Lucerne 6-cyl

  • 65,871 miles
As I was turning a corner in this vehicle the engine suddenly stopped running. As I was on a lightly traveled street inside a development I was able to stop near the curb. I attempted to restart the car but it would not start. I called for assistance and a flat bed tow truck came after 1 hour. The car was taken to a Buick dealer that I normally use. The problem was diagnosed as the failure of the ignition module and 3 ignition coils that were supposedly damaged by the failing ignition coil. I feel that this is a serious problem as the sudden loss of power caused the power steering and braking to cease. If I had been on a busy highway or interstate it could have resulted in an crash as a result of the lack of control of the vehicle. I believe I was fortunate to be on a lightly traveled road inside a development.

- The Villages, FL, USA

problem #6

Aug 012011

Lucerne

  • 10,675 miles
Three door locks ceased working at various times regardless of using a key fob or the switch on the inside of the door. Two were repaired at a GM repair facility (dealer). That GM repair facility attempted to fix the 3rd one, but was unsuccessful. It is aggravating to have to look at all 4 doors each time the car is unlocked or locked to check the position of the lock knob. Hazard: If the door would not lock when the car is left parked, it might be easily broken into, or if the door didn't unlock in an emergency, it might trap someone inside.

- Tallahassee, FL, USA

problem #5

Jun 302012

Lucerne 8-cyl

  • 86,000 miles
Purchased vehicle 4/2/12. 6/30/12 car would not start. Full power and crank but would not engage. Car towed and diagnosed as fuel pump/relay. The relay was melted. Repaired without incident. July 23,2012 car repeated. No start. Car towed again and relay is melted again. Researching it seems to be a common event occurring in 2008 V8. Mechanic has determined it to be an electrical problem stemming from fuse and amps being delivered to relay. The consumer stated the manufacturer exceeded and a reasonable amount of time addressing the failure.

- Rochester Hills, MI, USA

Read the next 4 complaints »