10.0
really awful- Crashes / Fires:
- 2 / 17
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 49,060 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The heated windshield washer recall 10153 is not sufficient. They are not offering a repair but to disable it. I and many others who have this option are not going to get the recall done because we want this feature to work. Because of this many are at risk. What if someone does not get it done and parks their vehicle under an apartment complex garage and it ignites" even people who that do not have this car are at risk. I bought a much more expensive car then I really needed because of this feature. GM should be forced to find a new vendor to design a replacement module. It's being disabled because it is cheaper for them to give you $100 then to redesign and fix the problem. What will be next, if the ABS modules start to burn and the vendor goes out of business will they then have a recall to disable the ABS" I plead with you to not let GM get away with this. Thank you
- New York, NY, USA
2008 Buick Lucerne. Consumer writes regarding recall and class action suit involving GM the consumer stated the heated washer fluid system (hwfs) was a marketing feature on the GM product. The proposed solution of permanently disabling and removing the heated washer fluid system is neither acceptable nor just.
- Cincinnati, OH, USA
I took delivery of a 2008 Buick Lucerne.last year. Almost immediately I had problems. I proceeded under pa. Lemon law due to electrical issues (engine light indicating a problem) represented by counsel. I was told the problem was fixed and settled for a flat amount. Since that time I have had additional engine light issues but this time it has been diagnosed (and documented) as a problem completely different than that which occurred previously. The original problem was well in excess of five times and close to 30 days down time. This new problem is now on its second occurrence and now I am in rental car. I have informed GM and the dealer that this vehicle is an accident waiting to happen. It is a potential death trap. The dealer finally admits today that this vehicle is defective. However, GM has taken a position that the first incident was settled that they refuse to acknowledge that there is a new & second problem not fixed by the first recall. I have even offered to give them their settlement money back on the first occurrence I am so disgusted. The car is a danger not only to myself but to others that I am on the road with as a travel the pa tpk. Everyday for work. GM refuses to listen to their dealer who now admits that this vehicle is defective and confirms a new and second problem. GM will not listen to their dealer nor take this seriously. One problem solved another electrical problem (supposedly involving an emission systems breakdown) to go. Can someone at the Agency please help me?
- Furlong, PA, USA
I purchased a new 2008 Buick Lucerne and unable to read instrument panel gauges especially speed, gas, etc during daylight periods with bright sun and/or hazy when auto running lights are on. Driver is unable to observe the auto's speed, amount of fuel and other instruments on panel. This is caused by the instrument panel being install to far back into the console, therefore in deep shadow. Also there is no back lighting when the auto running lights are on. This iis a major safety day time concern as driver is unable to proper judge his speed as well as being able to observe other instrument panel monitors.
- Huntington, NY, USA
- Rochester Hills, MI, USA