8.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,538 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
During daylight hours the instrumental panel lights will be dim or go dim while driving. You will not be able to read any information on the dash when sun shines on or near the panel. Dealer replaced panel but it did no good. Went back to dealer but he said they could not fix it.
- Sutton, NE, USA
I have an 08 Buick Lucerne cxl under warranty. At times the instrument panel lights are so dim you cannot read the panel when the sun shines on them a bit. I took it to dealer and they replaced panel light. No help. They said Buick will not help them. Took it back and explained problem and they said yes, you and a thousand others. I contacted Buick division and they file my email and give me a long number. Dealer agrees it is a safety problem. When driving in mountains I want to know my speed, gear I'm in etc. It don't happen all the time so I am sure there is a simple fix. A switch or computer or something similiar. Thankyou.
- Sutton, NE, USA
On a sunny day it is not possible to read the instrument panel under the cowl. Most important : one cannot read the speedometer so that you can only judge your speed by whether you are passing everyone or they are passing you. Nor are any of the other instruments readable. At night there is no problem as the instrument lights are fine, but the instrument lights do nothing to help the day problem. These are all accidents waiting to happen. I spoke with Buick in detroit and also my local Buick dealer. Detroit said they were aware of the problem but had no suggestion. My dealer also had no suggestion. This is clearly a design flaw that needs correction.
- Malibu, CA, USA
The contact owns a 2008 Buick Lucerne. The contact noticed that the lighting on the instrument control panel had a constant low intensity, resulting in poor illumination. As a result, he was unable to see the warning lights and other important information on the instrument control panel. He took the vehicle to the dealer and they stated that it was a characteristic of the vehicle. The failure mileage was 90 and current mileage was 1,300. Update 10/01/08 updated 10/02/08.
- Florissant, MO, USA
- Los Alamitos, CA, USA