10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 75,340 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Buick Lucerne. When attempting to start the vehicle, it would crank, but there was no fuel being transferred to the engine. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump and the fuel relay both failed and needed to be replaced. The vehicle was towed to borcherding Buick GMC (located at 9737 kings auto mall rd, cincinnati, oh 45249, 866-666-6291) where it was further diagnosed that the failure was due to an overheating of the electrical fuse box that burned the relay. The vehicle was repaired. Approximately three days later, the failure reccured. The manufacturer was made aware of the failure and stated that due to the vehicle no longer being covered under the special coverage, they were unable to provide a repair. The approximate failure mileage was 55,000.
- Franklin, OH, USA
The contact owns a 2008 Buick Lucerne. While driving approximately 70 mph, a strong burning odor was present. The contact drove home and shut off the vehicle. Two hours later, the vehicle would not start and was towed to an independent mechanic. It was diagnosed that the rear fuse box terminal burned and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,100.
- Austin, MN, USA
The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle had an abnormal burning smell and would not operate. In addition, the cruise control did not operate. The vehicle was taken to the dealer where it was diagnosed that the fuse box overheated and melted, which caused the fuel pump and various other electrical components to malfunction. The technician diagnosed that the fuel pump and fuse box needed to be replaced. The vehicle needed to be recalibrated. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 92,000...updated 05-10-16 updated 6/14/18
- Eunice, LA, USA
The contact owns a 2008 Buick Lucerne. While driving at an unknown speed, the engine stalled. The vehicle was towed to an independent mechanic. The technician diagnosed that the fuse block was defective and caused the fuel pump module to fail. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 77,602. Updated 09/24/14..updated 09/25/14 the consumer states the vehicle would not start. However while driving on 9/13 at various speeds the engine died. It died once again for the mechanic.the diagnostic showed the vehicle was not receiving fuel. Updated 2/24/2015
- Hardin , MO, USA
- Belle Vernon, PA, USA