10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 88,933 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Buick Lucerne. When attempting to start the vehicle, it would crank, but there was no fuel being transferred to the engine. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump and the fuel relay both failed and needed to be replaced. The vehicle was towed to borcherding Buick GMC (located at 9737 kings auto mall rd, cincinnati, oh 45249, 866-666-6291) where it was further diagnosed that the failure was due to an overheating of the electrical fuse box that burned the relay. The vehicle was repaired. Approximately three days later, the failure reccured. The manufacturer was made aware of the failure and stated that due to the vehicle no longer being covered under the special coverage, they were unable to provide a repair. The approximate failure mileage was 55,000.
- Franklin, OH, USA
The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle stalled. Winegardner Buick GMC (15113 crain hwy, brandywine, md) diagnosed that the fuel pump circuit failed. The vehicle was not repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 143,000.
- White Plains, MD, USA
The contact owns a 2008 Buick Lucerne. On several occasions, the fuel pump relay overheated and melted. Upon inspection, the contact became aware that the fuse/relay enclosure melted. The contact's husband was able to replace the fuse/relay enclosure, but the failure recurred. Neither the dealer nor the manufacturer were contacted. The vehicle was not repaired. The approximate failure mileage was 137,000. The VIN was not available.
- Mc. Connelsville, OH, USA
The contact owns a 2008 Buick Lucerne. The contact started the ignition and a few moments later the engine stalled. The contact was a certified mechanic, who replaced the burned fuel pump relay switch. The failure recurred twice and the vehicle was repaired each time. The manufacturer was not notified of the defect. The approximate failure mileage was 60,000.
- Glasgow, KY, USA
The contact owns a 2008 Buick Lucerne. While driving 20 mph his vehicle shut off and would not restart. The vehicle was towed to the dealer. The vehicle was repaired at no cost to the owner. The failure mileage 13,600. Updated 1/28/10 the consumer stated upon entering a highway from an entrance ramp, as he tried to merge with traffic, he discovered he was unable to accelerate and completely lost power without any warning or lights on the dash. The vehicle was towed to the dealer where the fuel pump module was replaced. The consumer stated the vehicle was repaired in a timely fashion. Updated 02/03/10.
- Southington, CT, USA
- Tomahawk, WI, USA