10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,796 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Apr 102024

Lucerne

  • miles
Electrical Relay/Fuse box in the back under the driver's side passenger seat. we thought at first it was the battery. We replaced the battery the connections. The car sometimes starts sometimes doesn't. We've messed with the relays pulling them out and back in and it trys to turn over clicks and doesn't but has full power to the car there is also signs of extreme heat maybe fire from the battery to the metal frame of the back seat insert

- Cuba , MO, USA

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problem #5

Jun 032023

Lucerne

  • miles
Our fuze box is located under rear seat. The relay fuze for the fuel pump melted so bad it was hot and could of caused fire. Am hearing alot of people sayung they have same issue

- Cadillac, MI, USA

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problem #4

Nov 102022

Lucerne

  • miles
The fuel pump relay keeps getting hot and burning, causing the car to not start or loosing power while driving. Lost power going up a hill and around curve with no place to pull over. Could have been hit when car died in blind spot in road. Looked it up and other people on line are saying it is the seat clips hitting fuse box causing short circuit in fuse box and damaging fuse box. People said they thought it was fuel pump but still had same problem after replacing fuel pump. A lot of upset people on line saying there should have already been recall on this problem. Have had 2 mechanics look at it. Have bought 3 relays. Afraid to drive car if it will start, fear of loosing power in middle of road and getting killed. Not to mention could cause fire since fuse box and battery are under back seat.. Genius engineer, I'll tell you! Don't know if I can ever completely trust this buick again. Never had anything like this happen to any car I've ever owned.Something needs to be done. Recall Recall Recall !!!!!!!!!!!!!!

- Newnan, GA, USA

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problem #3

Nov 012019

Lucerne

  • 60,000 miles
The front engine mount has broken and been replaced two times in under 100K miles. Loud clunk is present on take off, shaking and vibration when accelerating is present too. The first time was just outside of warranty at 60K miles.

- South Lyon, MI, USA

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problem #2

Dec 022018

Lucerne

  • 131,000 miles
My battery is located under the back seat and caught flames yesterday with my small children in the back. I dont understand why U would put a battery under a passenger seat where people sit on top of with fabric

- Salt Lake City, UT, USA

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problem #1

Mar 202018

Lucerne

  • 77,775 miles
The car shut down and will turn over but won't start again the relay for the fuel pump is melted and there is no voltage going to the fuel pump fuse in the fuel box under the back seat of the vehicle this should be a recall due to a fire could start or the vehicle could shut down at any moment and causing a accident and or death

- Oelwein, IA, USA

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