The contact owns a 2009 Buick Lucerne. The contact stated that whenever they would start the vehicle, the vehicle would start then suddenly shut-off. The contact stated that they took the to be inspected and noticed that the relay to the fuel pump had overheated and had started to melt. The contact replaced the relay however, the failure persisted. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

- Gershon, OR, USA

The contact owns a 2009 Buick Lucerne. The contact stated that while driving at approximately 75 mph, the vehicle loss power as a smoke odor was detected in the cabin of the vehicle. The contact exited the highway and went to a local auto store. While parked, he inspected the vehicle, opening the rear passenger door and found that the plastic burning odor was coming from the underneath the seat. The contact lifted the rear seat and discovered that the fuse box was extremely hot to touch. Upon opening the box smoke and a burnt fuse relay was seen. The contact stated that he purchased and replaced the burnt fuse. The contact drove the vehicle to his residence, where it was later towed from to the dealer thomas Chevrolet-Buick Inc. (2128 S byron butler pkwy, perry, fl 32348) who informed the contact that no recall were under the VIN. The vehicle was not repaired. The failure recurred. The vehicle was taken back to the dealer where it was diagnosed and determined that the fuel relay kit needed to be replaced. That contact mentioned manufacturer communication number: 15-NA051 (electrical system, seats, fuels system, gasoline) (NHTSA id number: 10108617) as a possible solution to the failure. The manufacturer was made aware of the failure, a case was opened and the contact was instructed to take the vehicle to the dealer for repairs. The failure mileage was approximately 149,000.

- Deputy, IN, USA