10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,738 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My wife was stopped waiting for a car to leave a parking spot. She had her foot on the brake ready to put it in park. The car suddenly surged forward and she could not stop it with both feet on the brake. She hit a building and 3 vehicles before she was stopped by the 3rd vehicle. She was headed for another part of the building when she stopped. The air bags did not deploy.there was less than 600 miles on the car. Fortunately no was injured badly. My wife has driven 31 years without an accident. This was not her fault. Someone could have easily have been killed if it happened on the street.
- Hickory, NC, USA
The contact owns a 2009 Buick Lucerne. While parking the vehicle with the brake pedal depressed, the vehicle surged forward and damaged the front end when it crashed. The air bags failed to deploy, but there were no injuries. The contact refuses to drive the vehicle in this condition. He took the vehicle to the dealer and they will test drive it the next few days. The failure mileage was 4,500.
- Charlestown, RI, USA
- Melvindale, MI, USA