10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 26,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Buick Lucerne. The contact stated that while driving at approximately 5 mph, the vehicle accelerated unintentionally without warning. As a result, the contact crashed the vehicle into a wall. The air bags failed to deploy. The contact sustained chest injuries that required medical attention. In addition, the driver sustained neck and back injuries that required medical attention. The contact did not disclose if a police report was filed or not. The vehicle was towed to a dealer but was not diagnosed; however, the body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.
- Lake Worth, FL, USA
The contact owns a 2011 Buick Lucerne. While driving into a residential garage, the vehicle accelerated independently. The failure caused the driver to crash through the garage and into the kitchen. The failure occurred previously causing the contact to crash into another vehicle. There were no injuries. The vehicle was taken to an independent mechanic to be repaired, but no diagnostic testing was performed. The manufacturer was not notified. The approximate failure mileage was 28,800.
- Lafollette, TN, USA
The contact owns 2011 Buick Lucerne. The contact stated while driving out of a parking lot at 3 mph the vehicle accelerated to 90 mph. He made a one hundred and eighty degree turn and crashed into a wall. The contact injured his knee and hand on the steering wheel. The front end of the vehicle was damaged and could not be driven. The vehicle was towed by the insurance company to an auto body shop for repairs. A report was filed. The manufacturer was notified. The failure mileage was 17,000.
- Yorba Linda, CA, USA
- Boliver, PA, USA