10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
84,529 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Feb 132012

Park Avenue 6-cyl

  • Automatic transmission
  • 155,000 miles
The contact owns a 1997 Buick Park Avenue. The contact stated before entering his vehicle he noticed there was a puddle underneath his vehicle. After inspecting the spill he noticed that it was coming from the fuel tank. The vehicle was not inspected by a dealer nor had it been repaired. The manufacturer was not notified of the failure. The failure and current mileage was approximately 155,000. Updated 03/23/12 updated 03/30/12

- Osage , MN, USA

problem #6

May 262011

Park Avenue

  • 118,402 miles
Started to have strong odor of gasoline inside of car when engine was running. I checked to see if there was gasoline leaking from motor when I had the engine turned off without any luck. Had to keep windows rolled down because odor was so strong from the gasoline fumes. This all happened one week before I was admitted to the hospital for respiratory issues. On June 4th was admitted to hospital with respiratory problems for three days in the telemetry unit for respiratory distress. On June 10, 2011, I took the car to my mechanic and he discovered a pin hole leak in the plastic fuel rail on this car. My mechanic said this is a high pressure fuel rail and GM made this out of plastic that failed. He said the car is can not be driven that way it is and that the part need to fix the problem is not available per the GM dealers. He also told me this part may be under a recall notice and that I should check it out. He said it was a wonder the car had not caught on fire since the entire engine was covered in gasoline from the leak from the fuel rail. I contacted a Buick dealership called grand auto, Inc. In thornton, co and talked with the parts department and the service department. I talked with the service department manager named brian vaughn and he and the parts department said there was not a problem with this part and they refused to even listen to me concerning the issue. I looked on the NHTSA web site and found many other people having the same problem with this same part that I have. There have been other recalls on this year and model car but GM never notified the owners about the recalls until they had class action law suits against them. I now respiratory problems issues because of this defective part.

- Arvada, CO, USA

problem #5

Jun 022011

Park Avenue

  • 119,000 miles
The contact owns a 1997 Buick Park Avenue. The contact stated that when driving at various speeds or when the vehicle was sitting idle, there was a strong odor of gasoline. The strong odor caused her to be hospitalized for respiratory problems. The vehicle was inspected by a dealer and they advised her that the fuel rail was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage approximately was 119,000.

- Arvada, CO, USA

problem #4

Sep 162010

Park Avenue 6-cyl

  • 150,000 miles
Leaking gas tank that was made of plastic that was made for this specific 1997 Buick park ave. Only...

- Colchester, CT, USA

problem #3

May 032003

Park Avenue 6-cyl

  • Automatic transmission
  • 49,300 miles
Failure of gas gauge.

- Parma, OH, USA

problem #2

Nov 182001

Park Avenue

  • Automatic transmission
  • miles
Insured tried to crank the vehicle when immediately it popped and caught on fire. Insured had noticed the smell of gas, but repair shop could not locate cause. Check for possible loss with the fuel injections, claim 24-5198-330.

- Meridian, MS, USA

problem #1

Nov 182001

Park Avenue

  • Automatic transmission
  • miles
Insured tried to crank the vehicle when immediately it popped and caught on fire. Insured had noticed the smell of gas, but repair shop could not locate cause. Check for possible loss with the fuel injections, claim 24-5198-330.

- Meridian, MS, USA