- the contact stated that while driving his 1998 Buick Regal hard time turning left, usually when driving at 40 mph or lower. The contact stated that he took his vehicle to dealership, and was told that vehicle didn't qualify for recall 03V527000 due to VIN. The contact was told he needed to contact the manufacturer, when he did that the manufacturer told him to contact his local dealership to have the problem diagnosed. The contact went back to same dealership, and was told that it was the power steering and didn't charge him the diagnostic fee. The contact took the vehicle to his own mechanic and they installed two new power steering pumps. The repair still didn't resolve the failure. The contact didn't think that the dealership ran a diagnostic on vehicle before telling him that the power steering valves needed to replaced. The contact stated that his mechanic toldhim that the vehicle didn't need to have the pumps replaced, butthe contact thought it was best to have pumps replaced. The contact stated that he called the dealership back, and told them that he did have the pumps replaced, and they told him that maybe it may be his steering rack and pinion. The contact called the manufacturer back and told them of all the repairs, and asked them if they would repair rack and pinion. He was told that they would not do repairs because they exchanged he parts out for this vehicle manufactured.

- Burbank, CA, USA

Rack and pinion needed to be replaced. This vehicle had been recalled but not including my VIN.

- Chicago, IL, USA

Recall 03V527000 concerning steering gear bearings. Vehicle is having problems making left hand turns. When making a left turn the winding noise gets loud, and steering becomes very difficult. This vehicle was not included in the recall due to VIN.......upon makin gleft hand turns steering fails intermittently. Needs steering rack to correct problem. Reviewed a recall notice. This vehicle has the same rack problem. Yetr this vehicle not included in the recall.

- Nutley, NJ, USA

When turning the steering wheel towards the left steering wheel locked. Consumer took the vehicle to the dealership for inspection and repair. The dealer determine that the short rack needed to be replaced.

- Portland, OR, USA

My steering went out while trying to park my car, my car has 70000 mile and is well maintained.if this would have happened while I was driving on the highway I probably would be dead now. It was a expensive repair, and in my opinion this should have been a recall. I have a 1998 Buick Regal.

- Brighton, MI, USA