10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Recurring A/C, electrical system, and window vibration problems have not been resolved by the manufacturer, despite numerous attempts. Was referred to a Buick regional rep, who consistently lied about the fact that Buick was aware of these problems in numerous (maybe all) 1998 Regals. When that didn't deter me and the truth established, he attempted to use physical threats to get me to back down. That didn't deter me either. BBB arbitration process was a farce. BBB admitted that the vehicle was considered a lemon, but their resolution was to let Buick have the car for an additional 30 day period to attempt to repair it. Neither the BBB, nor Buick followed the BBB's own arbitration rules. Buick rep and arbitrator both lied during the arbitration hearing, despite taking an oath at the beginning of the proceedings. These facts have been well documented, and were witnessed by another person who attended the hearing on my behalf. Ready to start legal proceedings to protect my rights and obtain a truly fair resolution compensate for these defects. Also want to make sure Buick doesn't treat other customers the way they have treated me.
- Fountain Valley, CA, USA
The windshield design creates poor visibility due to reflection of dashboard and air vents onto area of vision.
- Silverspring, MD, USA
Black line running through windshield.
- Evansville, IN, USA
- Brockport, NY, USA