10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 140,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1999 Buick Regal. While pumping fuel in the vehicle, flames appeared under the hood. A station attendant opened the hood and extinguished the fire. The contact called her brother-in-law, an independent mechanic, who towed the vehicle to his residence. The mechanic assessed the damage and diagnosed that the ABS wires underneath the vehicle burned. The wires were replaced. The manufacturer was not made aware of the failure. Approximately eight months later, the contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The failure mileage was 180,000.
- Whitehall, WI, USA
- Detroit, MI, USA