1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 84,799 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Stepped on brakes, pedal went bto the floor. Stopped car using emergency brake. Brake line inside rear crossmember rusted through (line well protected, not exposed to road debris etc) local repair shop stated he has had other Buick with same failure.
- Branford, CT, USA
My wife said the brakes felt "funny". but no red warning light showed. I went to drive the car to see what the problem was. When I started the engine and pushed the brake, the peddle went all the way to the floor and the brake fluid drained out in a puddle under the can - then the red warning light went on. Prior to this, there was no indication of a brake problem. If we had been driving, we would have had an accident. The car was towed to the dealer, who is now making repairs. I contacted GM to complain about the catastrophic nature of this brake failure -they will not accept any responsibility. I am concerned that this is likely to happen to other Buick owners will serious negative results.
- Niantic, CT, USA
Severely rusted rear brake rotors resulting in caliper pins seizing and premature wearing of brake pads on rear wheel brakes. Vehicle is 6 years old with only 46,500 miles. Required to replace brake rotors, hardware and pads. Vehicle still has original pads and rotors on the front brakes.
- Raymore, MO, USA
My wife"S 99 Buick Regal, with less than 31,000 miles, bought new 12/99, suddenly started to lose brake fluid during the first week of September. We could see no obvious leaks but each time we test drove the car, a small amount of brake disappeared from the master cylinder reservoir. Since the warranty ended last December, I called GM special policy adjustment program and I was advised to take the car to the closest local GM dealership and have the problem diagnosed so repair requirements and costs could be determined for any possible special adjustment. I called the local sun dealer on 9/4, but I was politely told don?T come here because I didn?T buy the car there and they didn"T want to get involved in any cross warranty issues (despite the fact that I was willing to pay for their time). I took our Buick to a trusted local repair center and it was promptly determined there was a rusted and leaking metal brake line, other severely rusted (but not leaking) brake lines and severely pitted, corroded and rusted rear brake rotors. The private garage replaced the rusted & leaking brake lines, rear rotors & brake pads for a total cost of $412.31. All replaced parts were given to me at my request. On 9/6 I fully documented what had transpired and submitted it to Buick"S online customer relations, and was assigned request # 1-137192830. I was told via email Buick?S GM special policy adjustment program would follow up. On 9/11 I spoke with a GM's special policy adjustment program person, explained what had transpired and was told only the service manager at the servicing dealer could approve any reimbursement outside of the warranty. They would notify him of my claim. On 9/12 I called the service manager (who seemed very concerned because of the car"S low mileage) but he couldn"T do anything without the area service manager?S approval. A few days later I received a voice mail saying the area service manager wouldn"T get involved or approve of any reimbursement.
- Clarks Summit, PA, USA
- Williamsburg, VA, USA