10.0
really awful- Crashes / Fires:
- 0 / 23
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 57,755 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Weird engine noise, when switching the ignition switch sometimes delay, also dash lights and headlights also ac doesn't work and low oil, low air, and low coolant lights turn on even if all of them are full at the right level.
- San Leandro, CA, USA
The contact owned a 1999 Buick Regal. After driving and parking the vehicle, smoke and flames appeared. The vehicle was destroyed and towed. There were no injuries and a police report was not filed. The vehicle was not diagnosed by a dealer. There was a recall regarding the failure, but the contact received the notification too late. The recall information and failure mileage were unknown.
- Wilmington, DE, USA
The engine caught on fire no more than 3minutes after I parked the car. The valve cover recall was repaired in 2016. Car was running fine. I just happened to go back out to the car to get my cell phone when I saw smoke. I open the hood and saw flames. I used a fire extinguisher to out he flame out. Now the car starts but runs too rough to even trust to drive it! why have the recall if it was going to catch fire anyways!
- Wichita Falls, TX, USA
On 10/28/2016 my wife had drove the car about 3 miles to the store did some shopping for approximately 30 minutes. She returned home the 3 miles parked the car in the driveway in front of the garage and went in side. She was in the garage a few minutes later and saw smoke filling the garage. She went out the back door and around the house and the car was in flames. Neighbors had all ready called 911. It took about ten minutes for the fire department to arrive. The entire engine bay and front of the car was destroyed. The paint was burned off of the garage door and blistered paint and soot on the house. The hood strut exploded and put a hole in the garage door.
- Springfield, OR, USA
The contact owned a 1999 Buick Regal. The vehicle caught fire while the contact was parking in front of his house. There were no warning indicators illuminated. The vehicle was engulfed in flames before the police and fire departments arrived. Police and fire reports were filed. There were no injuries. The vehicle was destroyed. The manufacturer was not made aware of the failure. The contact received notification of NHTSA campaign numbers: 09V116000 (engine and engine cooling) and 04V375000 (exterior lighting). The failure mileage was approximately 175,000.
- Milwaukee, WI, USA
The contact owned a 1999 Buick Regal. While driving approximately 20 mph in March, smoke appeared from the front end of the vehicle without warning. The vehicle was pulled to the side of the road and the contact walked home to call her husband. When the contact stated and her husband arrived back to the vehicle, it had caught fire and burned to the ground. The police and the fire department were at the scene and reports were filed. There were no injuries. The remnant of the vehicle was towed away. The manufacturer was not made aware of the failure. On September 7, 2016, the contact received notification of NHTSA campaign numbers: 08V118000 (engine and engine cooling) and 99V356000 (exterior lighting). The failure mileage was unknown.
- Towanda, KS, USA
On 9/1/16, the engine caught on fire while parked, turned off, and unoccupied. Half the car burned--total loss. I learned shortly after that it was under recall for under hood fires--do I have any way to recover my losses from GM? I only had liability coverage, so there won't be any insurance money.
- Kendallville, IN, USA
I have the recall letter. I have been to duer speet in fremont mi 4 times and to jim winter in jackson mi. Both places told me they would call as soon as the parts came in. I have been waiting to hear from them since Feb. It's a safety recall!! does anybody care that this car should be fixed?
- Hesperia, MI, USA
The contact owns a 1999 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Gaihersburg, MD, USA
The contact owned a 1999 Buick Regal. While driving 45 mph, the vehicle caught fire and smoke appeared through the vents and under the hood. The driver pulled to the side of the road and exited the vehicle before it became engulfed in flames. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was not provided. Parts distribution disconnect.
- Century, FL, USA
4th engine service recall 15757 was performed at dealership on March 25, 2016. On May 13, 2016, attempted to started car which was parked on Suburban street at 5 a.M. the vehicle had not been driven for several days. Loud bang sound. Engine ignited. Flames shot out onto street surface. Driver was able to evacuate and contain flames until police and fire department responded to call. Battery had to be disconnected. Engine casing was blown off top of engine.
- Bristol, PA, USA
The contact owns a 1999 Buick Regal. The contact noticed a burning odor, abnormal popping sound, and black smoke from the engine compartment. In addition the vehicle could not be started. The vehicle was placed into neutral and pushed to the contact's residence. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 213,011. Parts distribution disconnect.
- Vidalia, LA, USA
The contact owns a 1999 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Valley Village, CA, USA
The contact owns a 1999 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Sioux Falls, SC, USA
I talked to two different ladies at red lion Chevy about a recall on my car. I asked for a rental to be provided and both ladies said they would give me a rental at no cost since I would be dropping the car off, they didnt know if they would get to it right away and that it could take up to 3 hrs. Reason I talked to 2 ladies, first appointment got cancel, 2nd I forgot about and 3rd was today which I went in. Kevin checked me in and I asked about the rental and it was not in the system. So he asked matt. Matt refused the rental, kevin even tried to explain to matt, but matt didnt want to lsten, just said no we dont give out rentals, and said sorry I was told wrong and walked away. Very rude. I am a very busy person and dont have time to wait hour(s) on a repair. They said they would have a rental waiting on me at no cost, and they lied about it. This is dishonest. They wasted my time and gas. I left the lying dealership and went home with the recall not fixed. As far as I am concern, since they refused the rental they said they would provide, they refused to fix the recall. When I got home, I called the customer assistance center and they refused to help.
- York, PA, USA
The contact owns a 1999 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The dealer indicated that they did not have the tools and parts to repair the vehicle for an extended period of time. The contact was unable to determine when the vehicle would be repaired. The manufacturer was unable to determine when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/26/16
- Levelland, TX, USA
The contact owns a 1999 Buick Regal. When the engine was in operation, smoke appeared through the air vents. The smoke caused the contact to become dizzy. In addition, the vehicle was losing oil. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. Parts distribution disconnect.
- Greeley, CO, USA
The contact owns a 1999 Buick Regal. The contact stated that while driving at an unknown speed, the vehicle jerked. In addition, the contact noticed smoke coming from the engine compartment of the vehicle. Upon further inspection, the contact noticed that the spark plug wires had caught fire and there was oil leaking from the valve cover gasket. The contact was able to extinguish the fire. The contact sustained minor hand injuries but did not require medical attention. A police report was filed. The vehicle was not diagnosed or repaired. However, the contact independently replaced the spark plug wires. The VIN was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was unknown.
- Copperhill, TN, USA
The contact owns a 1999 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Baltimore, MD, USA
- Clearfield, UT, USA