10.0

really awful
Crashes / Fires:
0 / 13
Injuries / Deaths:
0 / 0
Average Mileage:
52,567 miles

About These NHTSA Complaints:

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problem #19

Jun 012016

Regal 6-cyl

  • miles
1999 Buick Regal. Consumer writes in regards to engine oil deposited on exhaust manifold can cause engine compartment fire recall notice. Consumer seeks compensation for new vehicle after recalled vehicle caught fire.

- Ahoskie, NC, USA

problem #18

Feb 102016

Regal

  • miles
The contact owns a 1999 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The dealer indicated that they did not have the tools and parts to repair the vehicle for an extended period of time. The contact was unable to determine when the vehicle would be repaired. The manufacturer was unable to determine when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/26/16

- Levelland, TX, USA

problem #17

Dec 012015

Regal 6-cyl

  • miles
1999 Buick Regal. Consumer writes in regards to parts not available to repair exhaust manifold recall notice.

- Los Angeles, CA, USA

problem #16

Dec 012015

Regal 6-cyl

  • miles
1999 Buick Regal. Consumer writes in regards to vehicle defect and repair issues. The consumer did not state what the issue was. The consumer has since sent in a recall notice, regarding the engine. Updated 04/12/16.

- Issaquah, WA, USA

problem #15

Feb 162011

Regal 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 1999 Buick Regal. The contact stated that while the vehicle was parked, a fire started in the engine. The fire destroyed the vehicle. The contact stated that the fire began from drops of engine oil on the exhaust manifold. The contact received notification of NHTSA campaign I.D. number: 08V118000 (engine and engine cooling) and called the manufacturer. The manufacturer stated to the contact that due to the fire and because the vehicle was pre-owned there was nothing they could do to assist with the failure. The failure mileage was 100,000. Updated 01/20/12 updated 01/20/12

- Cadyville, NY, USA

problem #14

Sep 012009

Regal

  • 178,000 miles
In June 2009 I received a recall notice for 1999 Buick Regal that there have been reported engine fires and they were issuing a recall. I have owned my car for approx. 7 years and though I planned on taking it in to get the recall repaired, I hadn't had a chance to do it yet as of 9/1/09. I had actually called the dealership the prior week to see if I had to make an appointment and they said no, to just come by anytime. I work 6 days a week and taking it was going to be hard for me but I have always gotten it done in the past. Anyway, I drove the car 11 miles from my moms house to my house on the 1st. And when I got home I carried in some groceries and sent my son outside to get the rest. He came back in yelling that my car was on fire! my husband who was home popped up the hood and flames were about a foot high. I had parked right by the house and he grabbed the hose and my sons sweatshirt and together he and my son put the fire out. The burned area is right where the recall described the fire could happen. I called the dealership and they referred me to the Buick recall line. I called them and they took my info. 2 weeks later I get a letter that says my "warranty claim" has been denied. I called the number back at the top of the letter but it had been disconnected! I called the recall line number but kept getting a voice mail and no return calls back. Finally on 10/21 I called them and they again told me to call the number on the letter and I said is was not in service and they said the number was printed wrong and gave me the correct number. I called and they told me that "the warranty had expired on the car and that they were under no obligation to fix it after that", even though it was under recall, that it was more of a "suggestion" for repair and that they were not going to repair it. They said under the warranty law, they were no longer responsible for this car....even though its not a warranty situation! the car has not been moved since.

- Martinsville, IN, USA

problem #13

May 122009

Regal 4WD 6-cyl

  • Automatic transmission
  • 132,000 miles
The contact owns a 1999 Buick Regal. The contact placed oil in his vehicle and two drops landed on the manifold, which caused an immediate fire. He was able to extinguish the fire with a hose. The vehicle was operating after the failure, but emitted a burning smell when the engine was started. The day before the failure, the contact received a recall notice for NHTSA campaign id number 09V116000 and scheduled a repair appointment. He spoke with the dealer and asked if the odor was a symptom of the recall, but the dealer stated that it only occurred when the engine was running. The manufacturer was not notified. The current and failure mileages were approximately 132,000. Updated 06/27/09 the vehicle caught on fire due to oil dripping on the exhaust manifold when the vehicle was off. Updated 06/24/09.

- Vienna, WV, USA

problem #12

May 102008

Regal 6-cyl

  • miles
The contact owns a 1999 Buick Regal. In 2008, the contact's vehicle caught fire under the hood at a school. The fire department extinguished the fire. The wiring underneath the dashboard and hood were all burned. There were no injuries. The vehicle was towed to the contact's residence and was repaired. Recently, she received a recall notice for GM recall number 90047 and NHTSA campaign id number 09V116000 (engine and engine cooling on the engine). The failure and current mileages were unknown. Updated 07/14/09. Updated 07/15/09.

- Memphis, TN, USA

problem #11

Nov 172008

Regal

  • miles
On my way to the hospital I stopped by the gas station and filled up. After that I left to go to the hospital, I parked and went inside. Not even 5 minutes after I got inside, my car caught fire. The hospital security and police were trying to extinguish it before the fire truck arrived to keep from spreading to the other cars. Thankfully it didn't. the fire got worst and engulfed the entire front of the car with flames, the fire dept. Managed to put the fire out but not before the car was badly damaged. Fire dept stated that it started in the engine dept. Waiting on tow truck to tow car off. Couldn't save anything. But a couple items in the trunk. I got home a little later and saw that I had a letter for a recall. Stating that engine component or parts can cause fires. The fact of the matter is. I got the recall letter to late. I need this taken care of immediately. Or a new car.

- Rock Hill, SC, USA

problem #10

Jun 272008

Regal

  • miles
My wife took my 1999 Buick Regal gs to the dealership to address recall 07035. My car was in perfect working order and running smoothly. Upon return of my vehicle, the A/C no longer worked, the A/C control panel no longer worked, and the car was missing when going up hill and the engine trouble light is now continuously flashing. My wife was in a very rural area and I had to get in my truck to follow her home. Recall repair for 07035 has virtually made my car inoperable and the dealership says it is nothing they did. You don't have to be a mechanic to know they did something wrong when the car goes in working perfectly and comes out with so many problems. What can you do regarding the dealership, or General Motors to make my car safe again and operating safely for my wife.

- Andalusia, AL, USA

problem #9

May 282008

Regal 6-cyl

  • 134,000 miles
My 1999 Buick Regal gs went on fire in a parking lot and is a total loss. It was parked and the engine was off. The car was not occupied. The fire completely totaled one nearby car and caused minor damage to a second.

- Union, NJ, USA

problem #8

Feb 152006

Regal

  • 100,000 miles
The contact owned a 1999 Buick Regal. In February of 2006, the contact's parked vehicle caught fire and was destroyed. In March of 2008, she received a safety recall notice for NHTSA campaign id number 08V118000 (engine and engine cooling). Because she no longer owned the vehicle, the manufacturer would not assist. The failure mileage was 100,000.

- Eerie, PA, USA

problem #7

Mar 092008

Regal

  • miles
1999 Buick Regal burned up. I want to the store and then want to town park the car in parking lot walk about four cars away and the car was on fire I have pic if you need to see call fire department and police case number 30-0820618.

- Wilmington, DE, USA

problem #6

Oct 122007

Regal 6-cyl

  • Automatic transmission
  • miles
Well Friday, I went to work in the Regal, like always, about 5 minutes after punching in at work someone came running in and said there's a blue Regal out there with smoke pouring out the hood, so I went out and sure enough it was me, I popped the latch from the inside, went around the front and peered in * without opening it* and saw flames, I got a fire extinguisher, opened the hood and dowsed it, meanwhile the fire department was called. Since I got to it so quick the damage was contained to the engine compartment. It looks like it somehow started on the front of the engine or possibly by the fuse box, I don't know... basically all the wires were on fire!, they melted the coolant bottle, some of the fuse box, the front valve cover and oil cap, passenger engine mount, windshield washer reservoir cap, boost bypass valve and the brake fluid container, ..spark plug wires were toast as well. The hood has two small spots where the paint just started to bubble as well. I'm so bumbed out. After some research I found out that this is being investigated on 99-02 cars with the L67, after driving and parking the vehicles.. they catch fire!!!! which is what happened to me. Mine is a 99 Buick Regal gs with the L67 what do I do, is GM going do anything or am I just screwed"???"

- Hastings, MI, USA

problem #5

Feb 032007

Regal 6-cyl Diesel

  • Automatic transmission
  • 72,000 miles
On Feb 3, 2007 I drove to a shopping mall in my 1999 Buick Regal that has a 3800 series V6. I experienced no mechanical difficulties. Ten minutes after I parked the car the entire engine compartment was in flames. The car was totally in flames. The fire dept came and declared it an unknown electrical type fire. Fortunately, no one was injured but many could have been if the care were parked in a different location. I researched this type of incident and discovered that it has occurred quite often in Pontiac and Buick with the 3800 series II V6 engine. GM has not issued any warnings or recalls to correct this problem. It will now cost me thousands of dollars to replace my vehicle. I believe compensation and correction is required.

- Winston Salem, NC, USA

problem #4

Feb 052003

Regal 6-cyl

  • Automatic transmission
  • 102,000 miles
: the contact stated the antifreeze was vanishing under normal road conditions. The vehicle was taken to the service dealer, who determined the manifold warped allowing the antifreeze to enter into the engine. The same problem occurred three years ago. Updated 12/05/06.

- Milwaukee, WI, USA

problem #3

Oct 142006

Regal 6-cyl

  • Automatic transmission
  • miles
I had driven the vehicle about an hour's distance with no problems, and one half hour stop along the way. I parked the vehicle and there were no warning lights on and no smell coming from the car. I walked away to a neighbors house for about ten minutes and when I came back the entire engine compartment was on fire. This quickly spread to the interior of the car, totalling about 2/3 of the vehicle. The entire front end was just metal, it melted out the wind shield and both front windows, caused severe damage to leather interior, melted the entire dashboard, melted off one of my rear view mirrors. The local fire department came and put it out, which saved the rear fenders, bumper and trunk. All four tires were melted off, front rims damaged beyond repair.

- Orono, ME, USA

problem #2

Mar 092006

Regal 6-cyl

  • Automatic transmission
  • 88,420 miles
: the contact stated the vehicle had been parked for 10 minutes when the engine compartment caught on fire. The fire department responded to extinguish the fire. The vehicle was towed to the dealership, but not inspected. The insurance company deemed the vehicle a total loss.

- Doylestown, OH, USA

problem #1

Dec 272002

Regal 6-cyl

  • Automatic transmission
  • 92,353 miles
On December 27, 2002 and December 30, 2002. I took my vehicle to jeffrey Buick 30800 gratiot ave roseville, Michigan 48066 on 12/27/02 because my car would not keep antifreeze in the reservoir (possible coolant leak) and the dashboard low coolant and service engine soon (ses) light was on. The car was missing and backfiring during engine start up and was almost stalling while driving. I took the car into the shop and told the service sales advisor kenneth hope what was the problem. It was diagnosed as a spark plug problem and secondary ignition wire. I approve for them to do the repairs. On December 30, 2002 I was back at jeffrey Buick service for the same problem, low coolant/service engine light (ses) and antifreeze reservoir not keeping coolant. On December 31, 2002 service sales advisor jon pingel stated that the problem was due to the engine burning coolant, and that the upper plastic intake manifold/intake gasket. R&R 3.8.K had to be replaced. I came into the shop and asked him what had caused the problem. He stated to me that this is an on going problem, a manufacture defected with the Buick Regal were that the hose will melt and let coolant into the engine compartment, he also indicated that he receives between five to ten Buick Regals a week with the same problem. I asked if there had been a recall for this problem and he stated no. He then stated that if the problem is not repaired it could lead to the engine locking up or a possible engine fire. He stated that I could contact the General Motors customer relations department and make a complaint and see if they would reimburse me the cost of the repair $771.81. I called the GM customer relations department there was nothing that could be done. Consumers of the Buick Regal must know of the possible dangers involved with the engine/coolant problem and be reimbursed for repairs done. If you can please investigate this before someone dies like in the Firestone tires incident.

- Detroit, MI, USA