10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The engine caught on fire no more than 3minutes after I parked the car. The valve cover recall was repaired in 2016. Car was running fine. I just happened to go back out to the car to get my cell phone when I saw smoke. I open the hood and saw flames. I used a fire extinguisher to out he flame out. Now the car starts but runs too rough to even trust to drive it! why have the recall if it was going to catch fire anyways!
- Wichita Falls, TX, USA
Engine explosion and fire vehicle was in my driveway engine off. When I attempted to start the vehicle there was a loud explosion followed by engine fire. Flames were 20 ft high. Fire dept was called but I was able to extinguish the fire with fire extinguisher and water from my garden hose. When the fire dept arrived the fire was already out. My evaluation is the following: The force of the explosion was so great that it split open/cracked the upper intake manifold (upper planum). It also lifted the fuel rail from the engine and some injectors came loose, fuel then spilled on the engine and fire immediately ensued. The plastic fuel lines also popped off the fuel injectors rail, this spilled even more fuel and fed the fire even more. I cannot believe Buick/GM use plastic intake manifolds (upper planum) and plastic fuel line into the engine compartment. I believe if the manifold and fuel lines had been made of metal, the explosion or backfire would have been contained and minimal damage with no fire would have occurred. The fire consumed the plastic fuel line which then spilled even more fuel onto the on going fire. I researched on the internet and found numerous complaints from other people who experienced the same incident involving Buick and GM vehicles. I believe this is a common problem and defects that needs to be investigated. If this incident had happened in my garage my entire house would have caught fire and there could have been serious injury or fatalities within my family or myself. I believe this is an engineering defect that needs be corrected.
- Levittown, NY, USA
Engine oil leaking on to exhaust manifold through valve cover gaskets-smoking-small fire extinguished-no extensive damage
- High Point, NC, USA
The front brakes failed to release. The pads were not worn, however, they were unglued.. the dealer informed the consumer the glue on the brakes wad defective.
- Oregon, WI, USA
Consumer has been unable to obtain a fix for recall for drivers side carpet which has come undone which can snag a females shoe causing her to trip. Nlm consumer states after several attempts to have the passenger side door lock repaired at several dealers and being told they could not repair the lock, several independent mechanic claim the problem is the automatic switch which will not spring the lock back completely to allow the door to be opened, it remians in the lock position, consumer was advised by mechanic they can not correct the problem because the vehicle is still under warranty, GM mechanics claim they do not not what the problem is.
- Salisbury, MO, USA
- San Leandro, CA, USA