10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
52,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Oct 052023

Regal

  • miles
As my daily drive to a shopping location i parked my car at a curb, i turned OFF engine, and i removed the key, i open and exit the car out the driver side door, as i walk a few feet away from my parked car, i then was alerted by people from a nearby business that smoke was coming from the bottom area on my car, i turned and saw dark smoke, and fire began slowly rising from below the bottom front center area of the car, UNKNOWN to me why the car was smoking, and now on fire, this was a fast burning fire, i did not know what to do as more people including a nearby off duty police officer joined in to help, then the fire Department engine truck and crew pulled up in seconds just at the nearby traffic light, as my wife and i stood there and my car was now burning up from the hood area, a blast of foam did not put the fire out, the fire captain, and his crew cut open the hood to put out, in the (Captain words) an electrical fire, they began to cut wires from battery, within the engine area. I've never believed this was happening, so unreal, as i thought about how my wife, and I were just sec. from getting back into the car to continue our day shopping, we thank all who helped. We just drove a short distance away from our home. There were no warning lamps, fire started as people were eating at a outdoor food service business, it was an uncontrolled car fire, my wife and don't know what to do at this point, humiliation towards the car dealer and repair update by (GM Recall )

- Morgan Hill, CA, USA

problem #4

Sep 122018

Regal

  • 100,000 miles
Purchased this car spring 2017 paid in full to prior owner. Asked prior owner when test drove car how come all the service lights up and including air bag warning light on dash collum are lit up" owners response "not sure but has been like that for as long as can remember we don't think you should worry?" a week later notice the car wants to accelerate on its own? just bolts on my mom and I ? within that month both passenger right side doors front & back power windows will no longer work at all? steering wheel starts making a horrible sound and smell check steering fluid empty replaced fluid only to find out it just poor's out steering will lock up and can't drive most days? notice same issue with radiator? my far worse experience with this car was not knowing how heavy the trunk was as well as not knowing it will fall back shut on own? this happened to me unloading groceries one day crashing down on my head shoulders and mid back pinning me inside trunk dazed and hurt until my son saw me trapped and pulled trunk off my body? should of went to the E.R. was in astronomical amount of pain but didn't have medical insurance so treated myself at home? took 2 month's before bruising and swelling finally went down ? cut on my head took longer to heal? this has accured more than once and I'm absolutely terrified to go near the trunk at all now without my son to help me? interior light will stay on up to an hour after starting and driving the car making night driving dangerously difficult and fearful! passenger front seat has never worked can't adjust seating at all due to it being power seats? I'm terrified every time I get into my car worried it's going to malfunction resulting in hurting my family and I or anyone that could be involved in an accident caused by this monster of a car? please help me" this car is scary

- Twin Falls, ID, USA

problem #3

Jul 012014

Regal

  • 89,000 miles
My son was driving when the car started smoking and caught fire. It was close as when he got out the front dash started burning. The car was a total loss. I have video of it burning and listening to my son describe all his clothes and personal things going up in flames. I have been writing and writing about this with every recall notice I receive. And that has been a lot. I only paid $3000 for the car but feel cheated to have lost it all. And almost lost my son! my recall # is 090447. It would be nice to hear back from someone about this. Maybe it can be resolved in my favor as I have a Buick in my driveway now. I like them, always have.

- Morton, IL, USA

problem #2

Jun 152003

Regal

  • Automatic transmission
  • 71,000 miles
Trunk leaks, floor board passenger side fills with water. Gives false tire pressure reading warning, dual climate control was inoperable

- West Manchester, OH, USA

problem #1

Dec 032002

Regal

  • miles
My major concern is when I went to replace my tires today Goodyear ls Eagle I was told the tie rods were worn so badly that they could not do it without replacing them to align the car properly. There had been a noise in the front of the car since the day one that I thought was normal tire noise, based on my years of driving (37 without incident) it seems worn tie rods at 31,000 miles is something to consider investigating. My driving is local 90% of the time, 7 miles each way to work, 5 days a week. Once a month a trip to boston. I took the opportunity to report the other little incidental problems that do not have an immediate effect on my safety, the exception being the air bag light coming on and off intermittently. I have not reported these minor probelms to the dealer. I have reviewed the recall notices for my Buick Regal and based on my VIN number I am hoping NHTSA can let me know if all the recall work has been performed. I purchased the car new in July 2000 and I am only aware of two recalls that required us to replace the labels on our visors and return to the dealer for seat belt assembly. I have never been contacted for the other reported recalls although they occurred in May 00 and June 00 and I did not purchase the car until 7/29/00. Is it safe to assume the recalls in may and June were performed on my car if it was one of the vehicles in need?

- Unionville, CT, USA