10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 46,199 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Buick Regal. The contact stated that after the vehicle was parked, smoke emitted from the engine compartment without warning. After inspecting the vehicle, the contact noticed that the engine was engulfed in flames. The contact extinguished the fire. No injuries were reported. The vehicle was inspected and repaired by an independent mechanic. The manufacturer was made aware of the failure and failed to provide any assistance under NHTSA campaign number: 15V701000 (engine and engine cooling) due to the vehicle being previously repaired by an independent mechanic. The failure mileage was 140,000.
- San Bernandino, CA, USA
The contact owns a 2002 Buick Regal. The contact stated that the vehicle was leaking oil. The contact mentioned that the vehicle was exhibiting the same failures as mentioned in recalls NHTSA campaign number: 09V116000 (engine and engine cooling) and NHTSA campaign number: 08V118000 (engine and engine cooling). The VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Salem, MA, USA
The contact owns a 2002 Buick Regal. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 09V116000 (engine and engine cooling). An authorized dealer was notified and the contact was informed that the parts necessary to remedy the failure were unavailable. The contact stated that he was waiting for approximately three months and the parts were still unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Cleveland, MS, USA
The contact owns a 2002 Buick Regal. The contact stated that the vehicle was being serviced at a local repair facility for a routine oil change when he was notified that the gasket would need replacing. The technician advised the contact that oil was entering the radiator and the radiator would also need flushing to prevent further problems. The contact had not experienced any failures with the vehicle. The vehicle was not repaired. The approximate failure mileage was 80,842.
- Katy, TX, USA
The contact owns a 2002 Buick Regal. On February 10, 2010 the vehicle suddenly caught fire in the engine compartment approximately ten minutes after it was driven and parked. The vehicle was towed to the dealership, but the dealer would not repair the vehicle under the related recall 09V116000 (engine and engine cooling). He contacted the manufacturer and filed a report. However, the manufacturer would not assist with the repair costs as the vehicle was no longer under warranty. The vehicle had not been repaired at the time of the complaint. The current and failure mileages were approximately 84,000. Updated 05/11/10. Updated 06/03/10 updated 06/07/10
- Buena Park , CA, USA
2002 Buick Regal.. went to the store came home and the whole engine was on fire. Car was just paid off this month after 5 years and we need advice. Who can help us" who can we call" updated 05/07/09
- Fairhope, AL, USA
The contact owns a 2002 Buick Regal. While the vehicle was parked for ten minutes, the engine caught fire. The contact attempted to extinguish the fire and received burns to his hands. The police and fire report numbers were unavailable. The fire department towed the vehicle to a tow yard. The current and failure mileages were 62,148.
- Weirton, WV, USA
The contact owns a 2002 Buick Regal. The contact received a recall notice for NHTSA campaign id number 08V118000 (engine and engine cooling), which stated that a possible fire could occur. GM issued the recall, but did not have the parts to perform the repair. There also was no temporary remedy to prevent the fire. There had been no failure to date. The current mileage was 54,000. Updated 05/05/08. Updated 05/05/08.
- Deland, FL, USA
The contact owns a 2002 Buick Regal. While driving at various speeds, the contact smelled a strong odor of fumes. The smell intensified when the vehicle was stopped. The contact believes that the vehicle should be included in NHTSA campaign id number 08V118000 (engine and engine cooling). She has not contacted the dealer. The VIN, engine size, number of cylinders, powertrain, and failure mileage was unknown. The current mileage was 65,000.
- Fairmont Heights, MD, USA
- Woodland Hills, CA, USA