10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,950 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The two systems that failed are the airbag release on the front passenger side and the stabilitrak system. Both systems show error lights on the dash. The front seat passenger does not have airbag protection. The stabilitrak system error light appears intermittently and when the traction system goes off the car brakes almost stop the car while driving. We go to Royal Buick in Tucson, Arizona. We worked with Germaine Kendrick. I've attached the dealer service invoice dated April 14, 2023. The invoice summarized the problem and stated that 1) a new seatbelt assesmbly is needed and 2) the service technician states that they can not replicate or repair the traction problems. Today is June 11, 2023. We are still waiting for the seatbelt assembly to "arrive". There is no solution for the traction system. We have phoned and texted 4 times. The most recent conversation on June 5th with "Chris" was interesting; Chris stated that the seatbelt part was NEVER ORDERED and furthermore, is not needed to repair the airbag warning light problem.
- Tucson, AZ, USA
Obd warning B0074, B0081 - pps module faulty - cannot detect passenger weight in car, therefore disabled the passenger airbag. After some research, I am seeing multiple GM issues on the same error, obd B0081, faulty pps sensor on comaros and volts
- Carmel, IN, USA
The contact owns a 2011 Buick Regal. As the contact backed out of the drive and placed the vehicle in drive, all the instrument panel indicators illuminated. Within a couple of seconds, all the air bags deployed, except the steering air bag. There were no injuries. The manufacturer was made aware of the failure and informed the contact to tow the vehicle to the dealer. The dealer was not contacted. The VIN was included in NHTSA campaign number: 16V517000 (electrical system, seats). The contact stated that she was not notified of the recall. The vehicle was not repaired. The failure mileage was 154,200. Parts distribution disconnect.
- Cadiz, KY, USA
The contact owns a 2011 Buick Regal. The contact stated that the vehicle experienced a complete loss of power. The vehicle was pushed to the side of the road and restarted. The vehicle was taken to an independnent mechanic where it was diagnosed that the ECM, crank sensor, and mass air flow sensor were defective and needed to be replaced. The dealer was not contacted. The manufacturer was notified and offered no assistance. The failure mileage was approximately 23,000.
- Pittsburgh, PA, USA
Takata recall. The contact owns a 2011 Buick Regal. The contact received notification of NHTSA campaign number: 16V517000 (air bags, seats). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Miami, FL, USA
Passenger air bag on/off indicator indicates "air bag off" when passenger is in seat. Remained off during 2 hour uninterrupted trip. Dealer "could not duplicate" problem. No parts replaced, no adjustments made. Dealer indicated that air bag will not deploy if indication is "off".
- Titusville, , FL, USA
- Ottawa , OH, USA