8.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car continues to run on battery. I-??ve had the battery and alternator replaced
- Halethorpe, MD, USA
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
- Victorville, CA, USA
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
- Hubbard, OH, USA
Driver infotainment center has many issues, remains blank while radio is playing and can be controlled by steering wheel controls and HVAC via external buttons. Also backup camera intermittently jumps the video from camera but not the cgi lines. This makes you stop due to reflexes thinking something ran out in the way of backing up. On occasion the display has shown system error and also HVAC control not operable. Also have seen the cgi directional lines not show up until placed in forward gear just before the display turns off the camera. Dealer and Buick have been notified and mechanic could not duplicate the intermittent problem so they will not replace any components yet this problem occurs daily between trips but cannot be replicated to show dealer. We have videos of the problem and photos of the error messages. Dealer has reprogrammed the system multiple times no fix yet. Buick was of zero help on this lemon of a problem and reminded us the lemon law does not apply to accessories such as this backup camera. Lane change and collision detection also have issues of false reporting but no solution either. Stay away from this system as it is flawed and no help from Buick or dealer. Dealer actually suggest taking the issue to another dealer - wow very nice after sale support.
- Mounds View, MN, USA
Suddenly after leaving costco gas station and driving "no" display of millage. Speed gauges and all critical information went blank/black on drivers dash board with critical lights display showing trouble with vehicle by displaying yellow; and red exclamations; skid tire and no gauge readings for engine temkp; or nothing!. on star gave negative results for emergency help. Dealer stated car was reprogramed last week. Previous radio and blue tooth trouble reported to GM. They seem to ignore me. Troubled radio and navigation purposively fixed last week
- Victorville, CA, USA
- Bellwood, IL, USA