10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 68,820 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Buick Regal. The contact stated that while driving at various speeds, the vehicle shuddered while shifting gears. Serpentini Chevrolet Buick of orville (1107 N main St, orrville, oh 44667) was made aware of the failure. The vehicle was repaired three times with an oil change while two unknown transmission parts were replaced. The mechanic was unable to duplicate the failure. The failure recurred. The vehicle was taken to a transmission specialist who duplicated the transmission failure. The independent mechanic contacted the dealer and informed them of the result. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer contacted the dealer and was informed that there was nothing wrong with the vehicle. The failure mileage was 19,500.
- Orrville, OH, USA
- North Manchester, In, IN, USA