10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 113 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Buick Regal. The contact purchased the vehicle in February of 2018, but did not obtain it until June 15, 2018. While in a drive-thru line, the contact removed his foot from the brake pedal and the vehicle lurched forward and crashed into a pole. The front driver side fender, bumper, and headlight were damaged. There were no injuries and a police report was filed. The dealer (greiner Buick GMC, 14555 civic dr., victorville, ca 92394) was contacted and referred the contact to an authorized Buick body shop for the damages. The failure was not diagnosed by the dealer. The manufacturer had not been contacted. The failure mileage was 169.
- Victorville, CA, USA
The contact owns a 2018 Buick Regal. While driving through a drive'thru, the brake pedal was depressed, but the vehicle inadvertently accelerated and crashed into a pole. The contact exited the vehicle, inspected the damage, and concluded that the vehicle was able to be driven. The dealer (greiner Buick GMC, 14555 civic dr., victorville, ca 92394, (760) 245-3451) was contacted, but the vehicle was not taken to the dealer for diagnostic testing. The vehicle was taken to an auto body shop where it was awaiting repairs for the body damage. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 169.
- Victorville, CA, USA
- Dearborn, MI, USA