10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 56,185 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2002 Buick Rendezvous. This vehicle has been nothing but trouble for me since the get go (2004). I have numerous amount of problems that are going on with my vehicle as other owners. All of these problems started at or around 70000 miles. The exterior lights and interior lights go off with out warning and for no reason for sometimes up to a minute (and this has happened at nightime) "major saftey issue" no one can tell us why the vehicle does this. The noise that comes from the front of the vehicle when driven at 45 mph or more is outragious...it makes an awful humming sound so loud that the radio can't be heard. The vehicle also will not start at times as well...for no particular reason at all...nothing can be found wrong with it all!!! it will stall or will not start at all after several starts and turn offs. It has also done this on inclines or after filling at the gas station once as well. If you go back and try to start the vehicle in about a half hour it will start...I figured this out after calling a tow truck several times...and by the time they got to me..they tried to start the vehicle and it started. The vehicle burns a qurt of oil every 3000 miles or so. Now my brakes are to the floor which I have recently had it to the shop again and the mechanic has told me that my brakes are fine that I need my ABS pump (master cylinder) replaced it is leaking $800 +++ just for the part alone hmmmmm"?" just another issue reported like all the above from other Buick Rendezvous 2002 owners. Oh and also my driver side window regulator has broke and that will be costing me $450. Passenger side door does not shut correctly now at all the hinges are messed up on these models. The door gets stuck all the time. All of these problems are problems that other Buick Rendezvous owners of the 2002 models are having and something needs to be done about it asap.
- Brooklyn Park, MD, USA
My wife was involved in a fatal accident on July 2, 2006. She was a promising micro-biologist whom worked on cures for ovarian cancer. She was ran off a road by another driver and sent into a line of trees in our Buick Rendezvous (2002 cx). The driver-side headlight made direct contact with one tree and the force opened the driver's side door allowing it to be "ripped" off the hinges. Thereby, exposing her to the natural elements and making her vulnerable to strike a second tree that broke every bone in her face and killed her. I am concerned because when the 2002 Rendezvous was tested, it received 3 to 4 stars and the consistent problem that arose, based upon the article that I read, the driver's side door opens during an offset frontal accident. We were never sent any information where Buick was looking into this defect and it only had a recall on the rear hatch that we had to have fixed in 2003. If this problem would have possibly been corrected or at least addressed, I sincerely believe the outcome of the accident would have been slightly different. Please investigate for me.
- Nashville, TN, USA
Just opening a Buick Rendezvous door caused a $900 dollars damage. We opened the driver side door of our new Buick Rendezvous 2002. It was a windy day and the door went too far bending the hinges and causing damage to the frontal body part of the vehicle. Apparently, the doors have no door brake and therefore, this type of damage could easily occur. (see www.Buick.8K.com) the dealer was all too familiar with the phenomena. In fact, he said, that morning he had the same problem with 3 other customers. Buick refused to fix our vehicle.
- Topeka, KS, USA
Driver door hinge weakened which caused the door to become sprung. It rubbed against the front fender and caused it to bend. Car had 25,109 miles on it and was under warranty. Buick refused to honor the warranty.
- Chino Hills, CA, USA
Slight wind bent driver door and bent hinge. There are no restraints to keep door from opening beyond the bending point. Than a week later it happened again. Buick would not warranty the bent hinges. Customer out $400 for 2 repairs however Buick welded the hinge.
- Brandon, FL, USA
- Merrickville, 00, USA