10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 73,360 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The fuel filler neck into the fuel tank leaks fuel. I've seen on your site where the is an issue with this vehicle, NHTSA action number EA07006, and NHTSA recall campaign number 07V349000. I contacted GM today and spoke with a tech, a supervisor and an executive assistant, none could help me, all I got was there is no recall on my vehicle. The executive assistant, said she would get back with on 08/20/14, but I don't feel GM will provide any fix. Please help!
- Pickerington , OH, USA
The contact owns a 2002 Buick Rendezvous. The contact stated that gasoline fumes were emitted around the vehicle. The vehicle was taken to an independent mechanic. The technician stated that there was a fuel leak and as a result of the failure, the fuel tank needed to be replaced. The vehicle had not been repaired. The contact referenced NHTSA campaign id 07V349000 (fuel system, gasoline). However, the manufacturer indicated that it was never a recall but only a special coverage but the statute of limitations had passed. The approximate failure mileage was 190,000.
- Troutdale, OR, USA
The contact owns a 2002 Buick Rendezvous. The contact stated that there was a gasoline odor inside and outside of the vehicle. The contact discovered fuel leaking from the fuel tank. The vehicle was taken to the dealer, who diagnosed that the failure was caused by a fractured plastic weld on the fuel tank inlet valve. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in the NHTSA campaign number: 07V349000 (fuel system, gasoline). The failure mileage was 98,000.
- St. Cloud, FL, USA
The contact owns a 2002 Buick Rendezvous. The contact stated that while the vehicle was parked, a strong order of fuel emitted continuously. There was a recall related to the failure under NHTSA campaign number 07V349000(fuel system, gasoline) however, the recall was expired. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 193,000. Updated 05/12/14
- Delray Beach, FL, USA
I am the owner of a 2002 Rendezvous, my name is, I went an got a oil change a few mos back & found out I had a leak at my fuel fill neck/fuel tank. I did research & found out that from 2002-2007 there was a problem with these parts with my make. There was a special service coverage extended on this. www.faqs.org/car/Buick-Rendezvous-2002/fuel-system/ I contacted customer relations rep [xxx] (ext [xxx]) service request #[xxx], I was told me that my coverage ended 2/2012 (unknown to me) but that he would manage to help me get it repaired after I went to a certified Buick repair shop to get a diagnostic. If it is indeed the issue then it would be covered since I wasnt too far past the extension date (even with my make and mileage 130,000) he assured me he would help getting it repaired whether it was discount srvc or fully covered. I did go and get it diagnosed "checked & verified concern found fuel leak at fill neck to fuel tank" so I held tight with no worries. Until received a call yesterday from Buick customer relations stating if I want any repairs I will be needing to pay the full service price $1188.74 for the fuel tank and $300 for the evaporation to body connector that coincides with the fuel tank. I tried explaining everything but in her there was no budge..I am the father of a 2 & 4yr old and baby on the way whom ride in our only means of transportation with a leaking fuel tank...in total disarray. I am in sure need of other options because we are literally afraid to drive, but it is a must to provide for my family. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Wilmington, DE, USA
The contact owns a 2002 Buick Rendezvous. The contact stated that the fuel system, air conditioning and the engine failed. The fuel gauge would not indicate when the fuel tank was full or empty. The air conditioning would not blow cool air and the engine was exhibiting an abnormal knocking noise. The vehicle was not taken to the dealer or repaired. The approximate failure mileage was 200 and the current mileage was 1,794.
- Brooksville , FL, USA
Body control module went out. Had to find the answer on google so the dealer could fix it (headlights and dash controls went on and off while driving at night) $650 front seat inop dealer still does not know what's wrong $" gas gauge inop dealer still does not know what's wrong $" catalytic converter went out this month also cost $850 water pump $25 O2 sensor bank 1 and 2 - $145 mass air flow sensor- $104 fuel filter- $11 steering rack and pinion- $195 total $1980 all these things happened in one month. I hate the Buick Rendezvous. Getting rid of as soon as I can.
- Joshua Tree , CA, USA
2002 Buick Rendezvous fuel gauge has never worked consistently after 2007 on some occasion we may get something in between but mostly just full or empty. Electrical system has been replaced twice since purchase of car, head gasket replaced twice. As of yet our gas gauge issue has yet to be resolved as the auto mechanics tend to just throw parts at it until we no longer have money to spend. In doing research I have seen several other owners have this issue and do have the feint smell of gas as noted in a safety recall that our car is not a part of but meets the model year.
- Sandwich, IL, USA
2002 Buick Rendezvous with leaking gas tank not being covered under recall by GM #06230.
- Fulton, NY, USA
Buick Rendezvous 2002 model cx fwd fuel leaking where filler neck attaches to gas tank. Rear spring broken; vehicle not used for towing or heavy loads.
- Baltimore, MD, USA
2002 Buick Rendezvous otherwise known as the money pit. Seems that as usual our latest expense (101,000) is not covered under the recalls, due to the manufacturing date of the vehicle. Smelled gas for a week, then noticed gas gauge fluctuating, never showing empty even though trip odometer showed it had almost an empty tank. Mechanic stated crack in the fuel tank, but car was manufactured before the recall date, so Buick did not cover the cost of repairs. Have recently also experienced loss of all power to cigarette lighters, drivers side window fell down and entire regulator unit was replaced. Back hatch handle fell off, again. Rearview mirror also fell off. Ac fan will no longer blow at highest setting. These are all minor compared to the faulty ABS sensor, loss of traction control, ac condenser, tie rods, 2 replaced batteries, front wheel bearings, rotors. And those repairs are just from the last 3 years....
- Fredericksburg, VA, USA
I have a 2002 Buick Rendezvous with 52,650 miles on it. In the past 3 months I have had to have the body control module, a rt frt wheel speed sensor replaced. When I had it in for the speed sensor replaced, the GM shop found that the intake manifold is leaking and must be repaired @ a cost od $1000 and then maybe the head gaskets may need to be replaced due to the type od gaskets that GM used and the dex-cool anti freeze used I by GM. This has been a problem for several years and numerous complaints have been filed. A class action suit was filed but no one--no one notified the public about it until it was to late to get in on it. I think that there needs to be a forced recall to correct this problem. Tax payers have bailed out GM and we get stuck with a faulty product. I contacted GM and in the end they refused to make good or even admit this problem has existed since they started to use dexcool.
- Hope Mills, NC, USA
I have a 2002 Buick rened. I have had an on going problem with the car overheating and no ac. I have had the ac replaced on the vehicle, the temp gauge, the thermostat, the water-pump, 2 blown head gaskets, the fuel sensor, anti lock brake sensor and the fuel pump. I also have had to replace the window regulator on the passenger side window. I have receipts for all repairs but no I do not have the old parts. These repairs have costs me at least $5000K if not more.
- Waldorf, MD, USA
The contact owns a 2002 Buick Rendezvous. When the engine was started the contact could hear the engine rods and lifters knocking. The noise would stop after 3 mins. The contact has kept up with regular maintenance on the vehicle. The vehicle has not been taken to the dealer for this problem. The contact also stated that the fuel level sensor failed and the air conditioner recharge unit failed and he has had them repaired. The current mileage was 56000 miles.
- Cedar Crest, NM, USA
Car just shuts off will not start for 15 min. Then runs ruff after 30 min will start and run fine up to a week or a month no will not run at all. It is the wiring from BCM to fuel tank and now BCM is bad reading some foreign language also smell gas after fill up.
- Lakeland, FL, USA
We filled the gas tank up and parked it in the house garage, that night the house filled with the smell of gas, leaked on the floor.thankfully the gas water heated is off the floor or alot more than gas would have been lost.. I have not been able to afford to have it fixed at this time so it is parked outside and only small amounts of gas is put in at a time.
- Ocala, FL, USA
Fuel tank leakage from fracture of the fuel tank inlet.
- Pompano Beach, FL, USA
Smelled gas in garage and moved our Buick Rendezvous and found gas on the floor under the gas tank and saw gas dripping from the gas tank. I took the vehicle to my local repair shop. It was determined after inspection the gas tank has fracture and allowed gas leak. The repair shop located the recall from GM. Buick advised the repair shop and myself the tank was not part of the recall and would not be covered by Buick. I had the repair shop replaced the fuel tank at my cost. Failure to make the repair could have cause a fire. Even though the VIN number wasn't part of the recall it should have been covered by Buick because the defect was consistent with the defective fuel tanks of the recall.
- Troy, MI, USA
The contact owns a 2002 Buick Rendezvous. The contact stated that the vehicle has been overheating. She also noticed something in her driveway and could smell gasoline fumes intermittently. A local mechanic inspected the vehicle and stated that there may be a recall related to the failures. Through online research, the contact located a tsb relating to the failure; however, the dealer stated that no recalls were available. She then provided the dealer with the information for tsb number 07203A and they acknowledged that there was a service bulletin. The dealer stated that if they could not locate a leak in the fuel tank, they would not make any repairs to the vehicle. The VIN was unknown. The failure and current mileages were 48,500.
- Derwood , MD, USA
- Gulf, NC, USA