10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 77,467 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2002 Buick Rendezvous. While driving approximately 20 mph and coming to a stop, the contact's vehicle was rear ended and crashed into the preceding vehicle. The driver and passenger side air bags deployed, and the passenger side air bag exploded. The contact sustained a cut on the hand and the passenger sustained chest injuries, which required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 205,000.
- Milwaukee , WI, USA
Car stopped in front of me, was room to stop in time, however ABS system kicked in & prevented vehicle from stopping - it only slowed it down. Road was clear & dry, no need for ABS brakes. Brake pads & rear rotors were less than 3 weeks old & front tires were only 3 days old at time of accident. Tested brakes by removing ABS fuse & car stops great - fault in ABS system. Also, air bags did not deploy, but air bag warning light on dash came on solid red & stays on at all times now. Accident was caused by ABS system improper setup or manufacturer.
- Detroit, MI, USA
The contact owns a 2002 Buick Rendezvous. The contact stated while driving approximately 35 mph, the passenger's side air bag deployed independently. The vehicle was taken to an independent mechanic for diagnostic testing. The vehicle was not diagnosed or repaired. The failure recurred on the driver's side. The manufacturer was not notified of the failure. The approximate failure mileage was unavailable.
- Mansfield, OH, USA
I shut my driver side door and the drivers side air bag in the drivers seat deployed. I am a ase master tech with 8 years experience at a GM dealer. I don't believe this should of happened. My wife and 2 kids were in the car at the time of deployment. Thankfully there were no injuries. Im very worried about having the system repaired because im afraid there will be another false deployment. Im worried we wont be so lucky next time and if will be a frontal deployment into our faces.
- Toledo, OH, USA
The contact owns a 2002 Buick Rendezvous. The contact stated that the driver door side air bag deployed inadvertently while the vehicle was parked. The driver was injured as a result. An engineer was sent by the manufacturer to further inspect the failure. The engineer advised that water had penetrated the driver door side air bag computer system, causing the failure. The vehicle was not repaired. The VIN information was not available. The failure and the current mileage was 130,000. Updated 12/06/11 updated 12/12/11
- Rochester , NY, USA
The contact owns a 2002 Buick rendevous. While the vehicle was parked the passenger side air bag inadvertently deployed. The passenger had difficulty hearing after the deployment of the air bag but was not injured. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired.the VIN was not available. The approximate failure mileage was 150,000.
- Madison, OH, USA
System scanner shows air bag light shut off. Just prior to purchase by me. Also clean car fax. Violation 167-822. Report enclosed. The vehicle was sold knowing there was an existing problem with the air bag, due the vehicle being in a severe accident. The technician found the passenger side air bag in the seat had deployed and the cover was being held in with tape and the codes had been cleared. Updated 09/16/11
- Clackmas, OR, USA
On May 31,2011, we were traveling on highway 82, in nahunta, ga. And a car pulled out in front of me and we crashed at approximately 35 mph. There were tow people in the front and one person in the back. The shoulder harnesses did not lock and I hit the steering wheel, my wife hit the dash with her face and my daughter was thrown about in the back seat injuring her leg and her shoulder she had just been released from having surgery on. I have an appointment on Wednesday June 29, 2011 to have it repaired in wayx, ga.
- Blackshear, GA, USA
We purchased this vehicle used in 2004, and over the past years we have had to replace the following: Both front hub assemblies (with speed sensors), intake manifold gasket and the air conditioner condenser (one year ago). Just within the last 2 months we have had to replace the following: Tie-rod, radiator, water pump, thermostat, head gasket, and the intake manifold gasket again. The vehicle only has 86,000 miles on it to date. The only thing that we had the Buick dealer work on was the front hub assemblies, the rest of the work was performed by tire dealership, radiator shop, and an automotive repair garage. Now, the ABS light is on again meaning that one of the front hub assemblies are out (replaced by Buick themselves) and our anti-lock brakes are not working. And, also, the air-bag warning light is on. I have noticed quite a long list of complaints over the internet concerning all the above problems others have had as well with this model Buick which leads me to believe that it has been an on-going problem of which Buick will not deal with nor step up to their responsibility. I have been told by auto-repairmen that they have had numerous customers come in with problems with the 3400 model engine. I have contacted Buick concerning the air-bag problem, and they act as though they have never heard of any problems and deny any responsibility to look into it, even though they have issued a recall on the air bag inflator for this year, make, and model, just not for my VIN#. over the years that we have owned this vehicle we have invested quite a sum of money into repairs on this vehicle, and it has never been in an accident! I believe that with all the NHTSA safety complaints concerning the air bags system, Buick should be held responsible! all the other unique problems with this engine have been repaired by us, and is too late to expect any help
- Celina, OH, USA
The contact owns a 2002 Buick Rendezvous. While driving approximately 50 mph, the vehicle slid and the front end crashed into a large tree. The vehicle continued to slide, rolled over a few times, and finally landed in the upright position. The driver was ejected through the driver's side window and sustained a broken neck, ribs, and thumbs, as well as spleen damage and major swelling and bruising. The driver was the only occupant in the vehicle at the time and is still in the intensive care unit at the hospital. None of the air bags deployed, which the contact believes is a major defect that could have prevented some of the injuries that the driver sustained. The vehicle was destroyed and a police report was filed. The current and failure mileages were 136,000.
- Rib Lake, WI, USA
The rear hatch door unlocks by itself from the body computer problem when you first start the car also other things that are controlled by this unit work or don't work including air bags sys outside temp air cond. Cooling fans among others. If you shut the car off and turn it on it goes away until you shut the car off.
- Staten Island, NY, USA
: the contact stated while driving at various speeds the air bag light illuminated. The dealership determined the coil had burned out and the coil and driver side air bag needed to be replaced. The manufacturer was alerted.
- Medford, NJ, USA
: the contact stated while driving 35 mph in stormy weather, there was a loss of control and the vehicle crashed into a hillside and the air bags did not deploy. Although the contact was wearing a seat belt, minor injuries were sustained. The police were on scene and a report was taken. An insurance adjustor determined the vehicle was totaled due to the extensive body damage. Updated 5/22/2006 -
- Viper, KY, USA
Following a head-on collision at approximately 20 mph, the frontal airbags did not deploy and the seat belts did not tighten instantly which caused severe injury to both driver (broken shoulder) and passenger (internal chest injury).
- Temecula, CA, USA
I hit a post head-on and although I had extensive damages, my air bags did not deploy. Fortunately I had my seat belt on so I only slightly bruised my chest on the steering wheel
- Libertyville, IL, USA
While driving at 25 mph vehicle was involved in a head on collision, and air bags did not deploy.
- Libertyville, IL, USA
Dealership informed that parts for recall 02V222000 for aig bag failure not available.
- Plano, TX, USA
- Monument, CO, USA